TTEC achieves 'Champion'rating in Frost IQ: Matrix
Download your copy of the Frost & Sullivan Australian ContactCentre Outsourcing Market Report below.
The Frost IQ (Industry Quotient) report is a Buyer’s Guide that aims to provide critical insights on the Australian contact centre outsourcing market.
The Frost IQ Matrix is used to develop a balanced assessment of the leading industry participants. The matrix comprises a mix of quantitative and qualitative evaluations of the top 12 vendors in the Australian contact centre outsourcing market and categorises them into four quadrants - Challengers, Champions, Explorers, and Defenders. TTEC achieved a ‘Champion’ rating.
What’s in the report?
The report, featuring TTEC, provides an in-depth look at the Australian contact centre outsourcing market and industry trends including;
- Market size and forecast
- Competitive landscape
- Market assessment
To download your copy of the Frost IQ: Australian Contact Centre Outsourcing Market, please fill out the form below.