These values are
the foundation
for our future
Every interaction we have with our clients,
their customers, our colleagues and the
communities where we operate are
guided by these values.
Purpose
Deliver humanity to business.
Vision
Leading the world's most respected organizations to create and grow emotionally connected, valuable, lasting relationships.
Mission
Accelerate growth by simplifying and personalizing interactions that build deep engagement between people and brands.
OUR VALUES
Lead every day
We lead every day at every level to achieve results. We know that courageous, authentic leadership translates into positive impact.
Seek first to understand
We delight customers every chance we get. We strive to see the world through the eyes of our clients, their customers and our colleagues.
Do the right thing
We expect the highest degree of integrity from ourselves and each other. We act with honesty and respect in everything we do.
Act as one
We’re stronger together — one company with one purpose and one team. We work together and have each others’ backs.
Reach for amazing
We are innovators who make amazing things possible. We spark creativity and never accept "can't."
Live life passionately
We believe in our purpose and live it with intensity. We celebrate, laugh and have fun together.
Our Values In Action
Diversity & Inclusion
You belong here! Over 60,000 different voices. And yet, we’re all one TTEC.
A diverse workforce helps us represent the communities we serve, fosters innovation and it's also the right thing to do! We support our employees through mentorship, open dialog, and opportunities for professional development.
Honoring Our Military
We value veterans, active military and their families – not only for their dedicated service to our country, but also for the exceptional qualities, skills and drive you bring to the team.
We are dedicated to hiring 1,000 veterans every year and have forged partnerships within the community to make this goal a reality.
Protecting the Environment
TTEC is committed to positively impacting the world and doing its part to protect the environment. Resource consumption management, recycling, and enabling employees to work remotely benefits the environment and our employees.
Giving Back
At TTEC, giving back to communities where we live and work are a fundamental part of how we’re bringing humanity to business. In 2007, we created the TTEC Community Foundation, which empowers our employees to support organizations and causes that are important to them.