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Government and Public Sector
FedRAMP authorized contact centers for federal, state and local governments
Government and Public Sector
FedRAMP authorized
contact centers for
federal, state and
local governments

Reimagine your CX with rapid agent deployment and upgraded digital channels
With citizen expectations on the rise, it’s now more important than ever to provide an empathetic and effortless experience. Our authorized contact center solutions, including FedRAMP, help federal, state and local governments design and deliver digital-first experiences and build citizen trust. With numerous government certifications and awards under our belt, let TTEC be your trusted partner.



Partner with us
Are you also in the business of helping governments
build trust and deliver great service to their citizens?
Then partner with us! We’re always looking for like-minded
organizations to partner so that we can provide best of
breed and innovative solutions to our government clients.
Partner with us →Find out more →
TTEC's approach to cyber security combines
deep expertise and state-of-the-art tools
Dedicated cyber security team comprised of engineers, code reviewers, strategists
and compliance experts and a 24/7 security operations center focused on threat
protection, data loss prevention, compliance, and system integrity.



Outcomes View all Case Studies→
Digital transformation and CX services
to improve the citizen experience
CX STRATEGY GUIDE
Keep top talent focused on their mission to serve
Learn how to build a highly productive and engaged public sector workforce that maintains superior customer support.