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Client Story
Government and Public Sector
Surge support: A public sector contact center goes live fast when disaster strikes
Outsourced customer support helps gaming company take control of volume surge
Travel and Hospitality
Online travel platform helps more customers faster with 36% jump in productivity
Sports betting firm moves fast, wins big with skilled outsourced customer support
Payers
Robust CX strategy enables healthcare company to roadmap for growth
Flexible sales support generates 8x ROI during seasonal volume surge
Training makeover revives associate engagement and improves AHT
Expert back-office support helps recover 40K+ defrauded accounts
New hire training catapults NPS at healthcare company
How outsourced sales experts improved lead quality, conversions, and revenue
Media company slashes training time while elevating NPS
Insights from speech analytics help grow monthly sales by 65%