May 25, 2026 Client Story Scaling real-time warranty decisions across Europe Delivering digital pre-approvals that improve dealer speed, consistency, and cost control across eight markets Automotive
May 24, 2026 Client Story With Tax Day and a labor shortage looming, TTEC delivered 552 associates in one week Our Remote CX associates ramped quickly and improved customer service quality
May 20, 2026 Client Story Unlocking smarter warranty decisions at scale Expert warranty adjudication and smart workflows improve speed, accuracy, and cost control globally Automotive
May 13, 2026 Client Story Roundup Blending AI tools with expert coaching supercharges CX and drives sales Upskilling healthcare advocates helps them shine in the moments that matter to build enduring trust Healthcare
April 29, 2026 Client Story Smarter travel ads drive 200% surge in direct bookings With the right targeting, TTEC helped a hotel brand increase its return while reducing acquisition costs Travel and Hospitality
April 28, 2026 Client Story ROI of readiness: How a curriculum audit paves way to improved sales Payer capitalizes on training strengths, shores up weak spots, leverages AI to drive revenue in two lines of business Healthcare
April 28, 2026 Client Story Multi-channel sales strategy generates $28M in just one quarter TTEC helped a global fintech exceed sales targets and generate 7x ROI Financial Services and Insurance
April 10, 2026 Client Story Promises kept: Integrity reclaimed with customer callback widget Travel company puts the kibosh on missed return calls, embraces automation to ensure issue resolution Travel and Hospitality
April 9, 2026 Client Story AI prompt engineering transforms content velocity and impact A need-it-now mandate inspired AI adoption that delivered 94% time savings for once-skeptical designers High Tech
March 29, 2026 Client Story Sports entertainment changes the game with a lightning-fast launch TTEC moves from practice to the big leagues in just weeks, with a winning record Media and Entertainment
March 26, 2026 Client Story Rebuilding a stagnant pipeline with intent-led precision TTEC’s Funnel Accelerator helped a global company turn insight into impact, achieving 120% of sales targets Retail and eCommerce
March 25, 2026 Client Story Data-driven, precision empathy training lifts NPS for auto giant Analytics and tailored approach build proficiency among mid-tier performers Automotive
