Client Stories

Surge support: A public sector contact center goes live fast when disaster strikes

Outsourced customer support helps gaming company take control of volume surge

Online travel platform helps more customers faster with 36% jump in productivity

Sports betting firm moves fast, wins big with skilled outsourced customer support

Robust CX strategy enables healthcare company to roadmap for growth

Flexible sales support generates 8x ROI during seasonal volume surge

Training makeover revives associate engagement and improves AHT

Expert back-office support helps recover 40K+ defrauded accounts

New hire training catapults NPS at healthcare company

How outsourced sales experts improved lead quality, conversions, and revenue

Media company slashes training time while elevating NPS

Insights from speech analytics help grow monthly sales by 65%