March 5, 2026 Client Story A learning strategy that moves as fast as business Turning a global learning culture into a performance advantage with award-winning results Automotive
February 12, 2026 Client Story From no presence to new opportunities: Data-driven lead enrichment opens new markets TTEC’s Funnel Accelerator jumpstarted European expansion
February 11, 2026 Client Story Healthcare payer transforms contact center training with AI, scores double-digit improvements TTEC streamlines high-impact learning to heighten collaboration and associate readiness Healthcare
January 12, 2026 Client Story Lead enrichment becomes sales team’s growth accelerator TTEC’s Funnel Accelerator gave a tech giant cleaner data, smarter outreach, and greater revenue High Tech
December 18, 2025 Client Story Streamlined dealer support system slashes call volume 50% Centralized model scales to keep 100+ apps humming along while improving productivity and CX for auto brand Automotive
December 15, 2025 Client Story Learner-focused training puts engagement into overdrive, up 203% TTEC helped an automaker jumpstart learning with AI and gamification Automotive
November 26, 2025 Client Story Auto brand elevates connected services, optimizes CX Dual-channel strategy and a unified, expert team drive 537% rise in subscriptions Automotive
November 26, 2025 Client Story Rapid CX deployment: Supporting a hot vehicle launch gone viral Auto giant’s rebrand ignites consumer passion, accelerates sales Automotive
November 26, 2025 Client Story Telecom boosts NPS 23% with data-driven precision coaching Performance enablement platform empowers Philippines team to deliver better CX while improving productivity Communications
November 25, 2025 Client Story Operational improvements lift CX 17%, cut AHT 36% for finserv Simplified workflows, smarter processes reduce complexity, accelerate resolutions, and boost empathy scores to 98% Financial Services and Insurance
November 24, 2025 Client Story Reengineering EV returns unlocks 50-point NPS gain and major cost reductions Integrated, in-house model built for scale delivers 88% cost savings, smarter path to resolution Automotive
November 18, 2025 Client Story Concierage-level engagement builds trust, lifts NPS for auto brand Scaling proactive outreach across recalls, roadside, and vehicle health events enhances customer confidence Automotive
