March 11, 2026 Client Story AI-enhanced curriculum Wizards add expertise and agility TTEC Wizard Learning Suite bridges the gap between speed and quality while boosting training efficiency for healthcare payer Healthcare
March 8, 2026 Client Story Telecom embraces immersive role-play and coaching to boost efficiency, NPS RealSkill AI training bots simulate high-impact customer interactions to transform messaging CX Communications
March 8, 2026 Client Story Fast hiring meets a better candidate experience TTEC’s SmartHire AI-driven screening and voice recruiter evaluated 6,500+ candidates and saved nearly 2,000 recruiter hours in just 2.5 months
March 5, 2026 Client Story A learning strategy that moves as fast as business Turning a global learning culture into a performance advantage with award-winning results Automotive
February 12, 2026 Client Story From no presence to new opportunities: Data-driven lead enrichment opens new markets TTEC’s Funnel Accelerator jumpstarted European expansion
February 11, 2026 Client Story Healthcare payer transforms contact center training with AI, scores double-digit improvements TTEC streamlines high-impact learning to heighten collaboration and associate readiness Healthcare
January 12, 2026 Client Story Lead enrichment becomes sales team’s growth accelerator TTEC’s Funnel Accelerator gave a tech giant cleaner data, smarter outreach, and greater revenue High Tech
December 18, 2025 Client Story Streamlined dealer support system slashes call volume 50% Centralized model scales to keep 100+ apps humming along while improving productivity and CX for auto brand Automotive
December 15, 2025 Client Story Learner-focused training puts engagement into overdrive, up 203% TTEC helped an automaker jumpstart learning with AI and gamification Automotive
November 26, 2025 Client Story Auto brand elevates connected services, optimizes CX Dual-channel strategy and a unified, expert team drive 537% rise in subscriptions Automotive
November 26, 2025 Client Story Rapid CX deployment: Supporting a hot vehicle launch gone viral Auto giant’s rebrand ignites consumer passion, accelerates sales Automotive
November 26, 2025 Client Story Telecom boosts NPS 23% with data-driven precision coaching Performance enablement platform empowers Philippines team to deliver better CX while improving productivity Communications