Healthcare is traditionally seen as confusing at best and unfeeling at worst. Customers struggle to make informed decisions and to understand the options available to them. The result: the inability to take actions that can improve health and wellbeing.
Technology has the power to transform patient care, yet the complexity of navigating doctors, hospitals, nurses, pharmacists, caregivers, and insurers often makes the customer experience a negative one. Our Patient Engagement as a Service platform helps healthcare payers and providers improve care by improving the quality of the patient experience. The result is improved patient engagement, closed gaps in care, increased plan enrollment, and improved HEDIS and NCQA measures, all while decreasing costs.
We’re helping people live healthier lives by simplifying access to health information and keeping patients engaged. Through a strategically engineered healthcare system, patients can get the answers and help they need across multiple touchpoints. Our integrated approach combines strategy, analytics, technology, and operations to enable providers to care for more people, with better results, at a lower cost.
Design programs around the patient needs and create differentiated patient experiences.
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Provide a customer-centric approach in the pharmaceutical and life sciences industries.
Learn moreEnable member acquisition, retention, and engagement services for health plans to increase member engagement and reduce costs.
Improve efficiency and reach members in areas, including Clinical Program Management, HEDIS measures, and Medication Therapy Management.
Simplify access to health information to reduce call time and improve the accuracy of responses to member inquiries.
Acquire customers at a lower cost with the resources to optimize intake, care coordination and management, enrollment, and retention.
