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HEALTHCARE

The prescription for
better healthcare

Member and patient experiences
to support an evolving industry.

Learn more
HEALTHCARE

The prescription for
better healthcare

Member and patient experiences
to support an evolving industry.

Learn more

Build long-term loyalty and
a healthier bottom line

Elevate your CX across all channels to show members, patients, and employees you care. Our integrated healthcare CX solutions help payers improve member engagement, increase enrollments, and drive higher loyalty and revenue throughout the member journey, while providers can simplify patient experiences and improve healthcare outcomes.

We help healthcare brands stay ahead.

  • Payer
  • Provider
  • Provider - telehealth
  • TPA and CDH
  • PBM and retail pharmacies
  • Supplier/OEM/DME
  • Medicare
  • Medicaid
  • Population health
  • Pharmaceuticals
  • Health-Tech

Pharmaceuticals

TTEC assists pharma brands with a full range of patient engagement services. We combine the most innovative tools and technologies with global delivery centers to help our clients deliver Medical Information Programs that automate the simple tasks so a live human can support patients with the more complicated interactions.

CX solutions

built for the healthcare industry.

Member care outsourcing

Making it easy for your members to get the best from their relationship with you.

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Telesales

A value-based proactive business model that delivers results for open enrollment.

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Patient engagement

Proactive outreach improves outcomes.

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TRENDING CX SUCCESSES
Read the Case Study

Innovative call flow enhancements zap a major pain point

When a large regional payer struggled to increase health plan enrollments, TTEC replaced a traditional sales practice with a new call flow enhancement that delivered a better member experience and increased conversion rate.

READ THE CASE STUDY

Read the Case Study

Customer support helps slash wait times by 97% during open enrollment

TTEC empowered a health benefits company to handle more calls, better and faster.

READ THE CASE STUDY

Don't take our word for it.

We are an award-winning customer experience company.

CX and digital transformation solutions
for healthcare organizations