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TTEC Newsroom

TTEC Newsroom

TTEC is a leading global provider of customer experience, engagement and growth solutions. Founded in 1982, the Company helps its clients acquire, retain and grow profitable customer relationships. Using customer-centric strategy, technology, processes and operations, TTEC partners with business leadership across marketing, sales and customer care to design and deliver a simple, more human customer experience across every interaction channel.


Recent Press Releases

November 28, 2018 The Innovation Effect: How Companies are Creating New Customer Experiences to Drive Impressive Results

Fall edition of TTEC's quarterly executive journal reveals the impact of innovation and adaptation on the customer experience

November 15, 2018 Evanta, A Gartner Company, nominates TTEC Leaders to CISO and CMO Governing Bodies

Kip James named to CISO Governing Body for Denver, Jeff Marcoux named to CMO Governing Body for Seattle

November 6, 2018 TTEC Wins Five Awards for Cisco Partnership

Company recognized as Contact Center Partner of the Year for Overall Revenue and Cloud Contact Center Partner of the Year

October 23, 2018 Community Gathers to Celebrate Grand Opening of Newest Humanify™ Customer Engagement Center in Gwinnett County

TTEC opens new center in Duluth, GA, welcomes community leaders, clients and company brand ambassadors during event

View the Press Release Archives

TTEC in the News

The Equation for Engaged Employees: Gamification, Bots, Machine Learning and Human Intellect

Lamont Exeter, Vice President, Learning & Performance, describes smart strategies in learning and performance that drive employee engagement
Read the article here. >  

Survey of the 100 Top Companies for Remote Jobs in 2018 Shows Better Jobs Are Farther From the Office

Michael Wellman, TTEC’s Chief People Officer, shares perspectives on work-at-home opportunities
Read the article here >
   

The End All Be All of B2B Marketing (Exchange)

In this article, Jeff Marcoux, TTEC’s VP of Product Marketing and marketing professor, discusses the importance of personalization
Read the article here>  

View the News Archives

Resources

Fast Facts and Capabilities Overview

Our 50,000 employees operate on six continents across the globe and live by a set of customer-focused values that guide relationships with clients, their customers, and each other. Download PDF >

2018 Event Calendar

TTEC is a proud sponsor of many
CX industry events in 2018 View Calendar >

Company Timeline

We have 30 plus years of innovation in customer engagement. See a timeline of our milestones. View Timeline >

Awards & Recognition

Recognition from industry trade groups and others for the work that we do. See Awards >

TeleTech Foundation

The TeleTech Community Foundation exists to support our employees' desire to make an impact on one of society's most pressing issues – education. Foundation Home >

SPOTLIGHT

NEWS & EVENTS
CONTACT US

9197 South Peoria Street
Englewood, CO, U.S.A
80112-5833

Phone for general inquiries

US: +1.800.835.3832
INT: +1.303.397.8100

Phone for services information

US: +1.877.206.8119
INT: +1.480.389.1436

 
TTEC Earns Three Chief Learning Officer Learning In Practice Awards
The Innovation Effect: How Companies are Creating New Customer Experiences to Drive Impressive Results
Fall edition of TTEC's quarterly executive journal reveals the impact of innovation and adaptation on the customer experience
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