TTEC Holdings, Inc. (NASDAQ: TTEC) is a leading global customer experience technology and services company focused on the design, implementation and delivery of transformative customer experience for many of the world’s most iconic and disruptive brands. The Company delivers outcome-based customer engagement solutions through TTEC Digital, its digital consultancy that designs and builds human centric, tech-enabled, insight-driven customer experience solutions for clients and TTEC Engage, its delivery center of excellence, that operates customer acquisition, care, fraud prevention and detection, and content moderation services. Founded in 1982, the Company's 48,700 employees operate on six continents across the globe and live by a set of customer-focused values that guide relationships with clients, their customers, and each other.
TTEC Expands FedRAMP-Authorized Cloud Contact Center Solution With Pending IL4 Status and Best-in-Class WFO, CRM, AI Integration
TTEC and LivePerson Form Strategic Partnership to Fuel AI-Powered Digital Transformation for Enterprises
TTEC Enters Into Strategic Partnership with Pega to Accelerate Digital Transformation Across the Contact Center
Recent Press Releases
Company partners with Louisiana's Acadiana Workforce Solutions to prepare a skilled remote healthcare workforce
Company further strengthens its direct and partner sales channels with its cloud contact center solution and pending IL4 authorization for federal, state, and local government.
New offering enables brands and government agencies to deploy contact center operations from anywhere.
Company awarded top honors for demand generation and account-based marketing
Company is named #13 on the inaugural list of work-from-home employers.
TTEC in the News
Company marks sixth year in the Top 15 of the annual list, which recognizes companies for hiring remote workers
Lamont Exeter, VP, TTEC Digital, describes smart strategies in learning and performance that drive employee engagement