TTEC is a leading global provider of customer experience, engagement and growth solutions. Founded in 1982, the Company helps its clients acquire, retain and grow profitable customer relationships. Using customer-centric strategy, technology, processes and operations, TTEC partners with business leadership across marketing, sales and customer care to design and deliver a simple, more human customer experience across every interaction channel.
Latest executive journal from TTEC explores the difference between artificial and authentic intelligence in CX
TTEC, Bombora, EverString and Terminus to Introduce Innovative B2B Sales Approach at SiriusDecisions Summit
Company Recognized for Innovation in Training Services and Industry Impact
Award Recognizes TTEC as a Worldwide Leader in Transformative Customer Experience
2017 Foundation Funding Supported 71 Education-Focused Organizations Around the World
The 2018 CRM Service Leaders: Contact Center Outsourcing
TTEC has been named a 2018 CRM Service Leader for Contact Center Outsourcing
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Survey of the 100 Top Companies for Remote Jobs in 2018 Shows Better Jobs Are Farther From the Office
Michael Wellman, TTEC’s Chief People Officer, shares perspectives on work-at-home opportunities
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The End All Be All of B2B Marketing (Exchange)
In this article, Jeff Marcoux, TTEC’s VP of Product Marketing and marketing professor, discusses the importance of personalization
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