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Receives Gold for Contact Center or Customer Service Outsourcing Provider of the YearRead press release
TTEC is a leading global provider of customer experience, engagement and growth solutions. Founded in 1982, the Company helps its clients acquire, retain and grow profitable customer relationships. Using customer-centric strategy, technology, processes and operations, TTEC partners with business leadership across marketing, sales and customer care to design and deliver a simple, more human customer experience across every interaction channel.
TeleTech Positioned as a Leader in Gartner’s March 2017 Magic Quadrant for Customer Management Contact Center BPO, Worldwide for Seventh Consecutive Time
Latest executive journal from TTEC explores the difference between artificial and authentic intelligence in CX
TTEC, Bombora, EverString and Terminus to Introduce Innovative B2B Sales Approach at SiriusDecisions Summit
Company Recognized for Innovation in Training Services and Industry Impact
Award Recognizes TTEC as a Worldwide Leader in Transformative Customer Experience
2017 Foundation Funding Supported 71 Education-Focused Organizations Around the World
TTEC has been named a 2018 CRM Service Leader for Contact Center Outsourcing
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Michael Wellman, TTEC’s Chief People Officer, shares perspectives on work-at-home opportunities
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In this article, Jeff Marcoux, TTEC’s VP of Product Marketing and marketing professor, discusses the importance of personalization
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Our 56,000 employees operate on six continents across the globe and live by a set of customer-focused values that guide relationships with clients, their customers, and each other.
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We have 30 plus years of innovation in customer engagement. See a timeline of our milestones.
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Recognition from industry trade groups and others for the work that we do.
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