TTEC Newsroom

TTEC Newsroom

TTEC is a leading global provider of customer experience, engagement and growth solutions. Founded in 1982, the Company helps its clients acquire, retain and grow profitable customer relationships. Using customer-centric strategy, technology, processes and operations, TTEC partners with business leadership across marketing, sales and customer care to design and deliver a simple, more human customer experience across every interaction channel.

Recent Press Releases

January 14, 2020 TTEC Achieves FedRAMP JAB Authorized Status

Company's Cisco® powered cloud contact center SaaS solution fulfills government security requirements to achieve FedRAMP's Joint Authorization Board (JAB) Authorization designation.

December 12, 2019 TTEC Named to the Best Company for Diversity 2019 List by Comparably

Award derived from sentiment ratings provided by TTEC employees

December 9, 2019 TTEC Names Jonathan Lerner as President, TTEC Digital

CX industry expert will accelerate growth through the expansion of TTEC Digital's cloud-based technology portfolio.

View the Press Release Archives

TTEC in the News

The Equation for Engaged Employees: Gamification, Bots, Machine Learning and Human Intellect

Lamont Exeter, VP, TTEC Digital, describes smart strategies in learning and performance that drive employee engagement
Read the article here. >  

The top 25 companies offering work-from-home jobs in 2019

TTEC Named a Top 100 Company to Watch for Remote Jobs in 2019
Read the article here >

Top 10 OmniChannel Solution Providers - 2019

TTEC named a Top 10 Omnichannel Solution Provider by Banking CIO Outlook
Read the article here>  

View the News Archives


2020 Events Calendar

TTEC is a proud sponsor of many CX industry events. View 2020 Events Calendar >

Company Timeline

We have 38+ years of innovation in customer engagement. See a timeline of our milestones. View Timeline >

Awards & Recognition

Recognition from industry trade groups and others for the work that we do. See Awards >

TeleTech Foundation

The TeleTech Community Foundation exists to support our employees' desire to make an impact on one of society's most pressing issues – education. Foundation Home >