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TTEC Newsroom

TTEC Newsroom

TTEC is a leading global provider of customer experience, engagement and growth solutions. Founded in 1982, the Company helps its clients acquire, retain and grow profitable customer relationships. Using customer-centric strategy, technology, processes and operations, TTEC partners with business leadership across marketing, sales and customer care to design and deliver a simple, more human customer experience across every interaction channel.


Recent Press Releases

April 2, 2019 TTEC Wins Six Stevie® Awards, Recognized for Customer Experience Excellence in Multiple Categories

Company takes home recognition for solutions including consulting, technology, care and growth services

March 14, 2019 TTEC Showcases Innovative Customer Engagement Technology Solutions at Enterprise Connect 2019

Company to demonstrate omnichannel, journey orchestration, analytics and artificial intelligence (AI) solutions for large enterprises and government agencies during annual enterprise communications and collaboration conference

March 7, 2019 TTEC Achieves FedRAMP Ready Status and has been Prioritized to Work with the Joint Authorization Board

Company's Humanify® Enterprise - G SaaS-based solution fulfills strict security requirements required for working with government agencies

March 6, 2019 TTEC Secures a $900 Million, Five-Year Credit Facility with an Accordion Feature to Increase up to $1.2 Billion

Provides Significant Flexibility to Support Growth, Acquisitions and Other Strategic Initiatives

View the Press Release Archives

TTEC in the News

The Equation for Engaged Employees: Gamification, Bots, Machine Learning and Human Intellect

Lamont Exeter, VP, TTEC Digital, describes smart strategies in learning and performance that drive employee engagement
Read the article here. >  

The top 25 companies offering work-from-home jobs in 2019

TTEC Named a Top 100 Company to Watch for Remote Jobs in 2019
Read the article here >
   

The End All Be All of B2B Marketing (Exchange)

In this article, Jeff Marcoux, TTEC’s VP of Product Marketing and marketing professor, discusses the importance of personalization
Read the article here>  

View the News Archives

Resources

Fast Facts and Capabilities Overview

Our 50,000+ employees operate on six continents across the globe and live by a set of customer-focused values that guide relationships with clients, their customers, and each other. Download PDF >

2019 Event Calendar

TTEC is a proud sponsor of many
CX industry events in 2019 View Calendar >

Company Timeline

We have 35+ years of innovation in customer engagement. See a timeline of our milestones. View Timeline >

Awards & Recognition

Recognition from industry trade groups and others for the work that we do. See Awards >

TeleTech Foundation

The TeleTech Community Foundation exists to support our employees' desire to make an impact on one of society's most pressing issues – education. Foundation Home >