TTEC is a leading global provider of customer experience, engagement and growth solutions. Founded in 1982, the Company helps its clients acquire, retain and grow profitable customer relationships. Using customer-centric strategy, technology, processes and operations, TTEC partners with business leadership across marketing, sales and customer care to design and deliver a simple, more human customer experience across every interaction channel.
Lamont Exeter, learning innovation expert, will share 'The Secret Formula' on October 23
Company brings together machine learning and advanced analytics to deliver meaningful insights used to predict customer behavior, detect emerging trends, and identify next best action, enhancing CX
Company's Chief People Officer, Michael Wellman, joins health organization's local team of business and community leaders
Company recognized alongside learning management system partner, Litmos, for innovations in its leadership career development program
Education-focused foundation grants awards based on employees' requests for their community
The Equation for Engaged Employees: Gamification, Bots, Machine Learning and Human Intellect
Lamont Exeter, Vice President, Learning & Performance, describes smart strategies in learning and performance that drive employee engagement
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Survey of the 100 Top Companies for Remote Jobs in 2018 Shows Better Jobs Are Farther From the Office
Michael Wellman, TTEC’s Chief People Officer, shares perspectives on work-at-home opportunities
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The End All Be All of B2B Marketing (Exchange)
In this article, Jeff Marcoux, TTEC’s VP of Product Marketing and marketing professor, discusses the importance of personalization
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