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TTEC Newsroom

TTEC Newsroom

TTEC Holdings, Inc. (NASDAQ: TTEC) is one of the largest global CX (customer experience) technology and services innovators for end-to-end, digital CX solutions. The Company delivers leading CX technology and operational CX orchestration at scale through its proprietary cloud-based CXaaS (Customer Experience as a Service) platform. Serving iconic and disruptive brands, TTEC's outcome-based solutions span the entire enterprise, touch every virtual interaction channel, and improve each step along the customer journey. Leveraging next-gen digital and cognitive technology, the Company's Digital business designs, builds, and operates omnichannel contact center technology, conversational messaging, CRM, automation (AI / ML and RPA), and analytics solutions. The Company's Engage business delivers digital customer engagement, customer acquisition & growth, content moderation, fraud prevention, and data annotation solutions. Founded in 1982, the Company's singular obsession with CX excellence has earned it leading client NPS scores across the globe. The Company's nearly 61,000 employees operate on six continents and bring technology and humanity together to deliver happy customers and differentiated business results.

 


Recent Press Releases

April 20, 2021 TTEC Launches AI-Enabled Diversity Training Technology Humanify® DEI+ BOT

Humanify® DEI+ BOT provides a measurable and meaningful way for companies to train employees on bias and inclusion

March 31, 2021 TTEC Chief Information Officer Chandra Venkataramani awarded CIO of the Year® ORBIE® by ColoradoCIO, in partnership with Denver Business Journal

Honor reflects Venkataramani's leadership in transitioning 43,000 employees across the globe to work-from-home environments in less than three weeks due to pandemic

March 22, 2021 TTEC Canada Certified as ‘Great Place to Work®’

Award measures the level of trust in the workplace by focusing on credibility, respect, fairness, pride, and camaraderie.

March 18, 2021 TTEC Named #7 on Virtual Vocations' Top 25 Employer Partners for Remote Work in 2021

TTEC jumped from #13 to #7 by leading the shift to remote work with its innovative Humanify® Cloud @home platform

March 1, 2021 TTEC Has Agreed to Acquire Avtex, a CX Technology Leader, Expanding Its Position as the Global Go-To-Partner for Next-Generation End-to-End Digital Customer Experience Solutions

Acquisition, once completed, will add significant scale and scope with industry-leading CX technology solutions to enable digital transformation for large enterprise and mid-market clients

View the Press Release Archives

TTEC in the News

Millions of Jobs Have Been Lost, but Hiring Is Booming at These Companies

Wall Street Journal article highlights TTEC’s hiring boom of 22K remote employees worldwide.

Read the article >>

TTEC Named a Top 100 Company to Watch for Remote Jobs in 2020

Company marks sixth year in the Top 15 of the annual list, which recognizes companies for hiring remote workers.

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Resources

Company Timeline

Company Timeline
We have 38+ years of innovation in customer engagement. See a timeline of our milestones. View Company Timeline >

Awards & Recognition

Awards
Recognition from industry trade groups and others for the work that we do. See Awards >

TeleTech Foundation

Community Foundation
The TeleTech Community Foundation exists to support our employees' desire to make an impact on one of society's most pressing issues – education. Foundation Home >