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TTEC Newsroom

TTEC Newsroom

TTEC Holdings, Inc. (NASDAQ: TTEC) is a leading global customer experience technology and services company focused on the design, implementation and delivery of transformative customer experience for many of the world’s most iconic and disruptive brands. The Company delivers outcome-based customer engagement solutions through TTEC Digital, its digital consultancy that designs and builds human centric, tech-enabled, insight-driven customer experience solutions for clients and TTEC Engage, its delivery center of excellence, that operates customer acquisition, care, fraud prevention and detection, and content moderation services. Founded in 1982, the Company's 48,700 employees operate on six continents across the globe and live by a set of customer-focused values that guide relationships with clients, their customers, and each other.


Recent Press Releases

June 17, 2020 TTEC hiring and training 7,300 healthcare licensed insurance agents to work from home in preparation for open enrollment

Company partners with Louisiana's Acadiana Workforce Solutions to prepare a skilled remote healthcare workforce

June 15, 2020 TTEC Expands FedRAMP-Authorized Cloud Contact Center Solution With Pending IL4 Status and Best-in-Class WFO, CRM, AI Integration

Company further strengthens its direct and partner sales channels with its cloud contact center solution and pending IL4 authorization for federal, state, and local government.

June 9, 2020 TTEC Announces Worldwide Availability of Virtual Contact Center Solutions

New offering enables brands and government agencies to deploy contact center operations from anywhere.

April 28, 2020 TTEC Named SiriusDecisions Program of the Year

Company awarded top honors for demand generation and account-based marketing

April 8, 2020 TTEC Named a Top 25 Employer Partner for Remote Work in 2020 by Virtual Vocations

Company is named #13 on the inaugural list of work-from-home employers.

View the Press Release Archives

TTEC in the News

TTEC Named a Top 100 Company to Watch for Remote Jobs in 2020

Company marks sixth year in the Top 15 of the annual list, which recognizes companies for hiring remote workers

The Equation for Engaged Employees: Gamification, Bots, Machine Learning and Human Intellect

Lamont Exeter, VP, TTEC Digital, describes smart strategies in learning and performance that drive employee engagement

Resources

2020 Events Calendar

TTEC is a proud sponsor of many CX industry events. View 2020 Events Calendar >

Company Timeline

We have 38+ years of innovation in customer engagement. See a timeline of our milestones. View Timeline >

Awards & Recognition

Recognition from industry trade groups and others for the work that we do. See Awards >

TeleTech Foundation

The TeleTech Community Foundation exists to support our employees' desire to make an impact on one of society's most pressing issues – education. Foundation Home >