TTEC is a leading global provider of customer experience, engagement and growth solutions. Founded in 1982, the Company helps its clients acquire, retain and grow profitable customer relationships. Using customer-centric strategy, technology, processes and operations, TTEC partners with business leadership across marketing, sales and customer care to design and deliver a simple, more human customer experience across every interaction channel.
TeleTech Positioned as a Leader in Gartner’s March 2017 Magic Quadrant for Customer Management Contact Center BPO, Worldwide for Seventh Consecutive Time
Recent Press Releases
Humanify™ Digital Worker Factory Chosen for Delivering Innovation within the Enterprise Communications Industry
Receives Gold for Contact Center or Customer Service Outsourcing Provider of the Year
Executive journal from TTEC explores trends in customer experience design and delivery
TTEC in the News
Innovative training and development programs built, tested and lived in-house.
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In this article, Judi Hand, chief revenue officer for TTEC, uncovers 3 ways customer data can increase workplace efficiency.
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In this article, Steve Pollema, Senior Vice President, Customer Technology Services, TTEC Digital, uncovers how automation is the future of work and how it’s affecting company culture in a positive way.
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