Everest Group recognizes TTEC’s CXM capabilities across vision and strategy, scope of services, innovation and investments, and global delivery
TTEC NEWSROOM
Press Releases
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September 28, 2026 Press Release
Recognition reflects TTEC Digital's leadership in helping enterprises scale AI, modernize operations, and drive measurable business outcomes
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September 24, 2026 Press Release
New proprietary framework analyzes 100% of customer interactions to identify the issues driving customer friction and business impact
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September 22, 2026 Press Release
TTEC Launches New Automotive Customer Experience Program in Cairo
New operation expands TTEC’s automotive CX capabilities in Egypt as part of a seven-year strategic collaboration with Volkswagen Group UK Ltd.
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August 24, 2026 Press Release
Recognition highlights TTEC’s AI-driven approach to building workforce readiness
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August 17, 2026 Press Release
A study of 150 CX and IT leaders found no organization achieved meaningful AI-driven cost reductions, prompting companies to plan data, governance, and operating model updates for 2027
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August 13, 2026 Press Release
One-year award positions TTEC as prime contractor supporting technology that powers one of the nation's largest taxpayer contact center environments
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August 10, 2026 Press Release
TTEC Announces Second Quarter 2026 Financial Results
Reviewing Strategic Alternatives Related to its TTEC Digital Business Segment
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August 3, 2026 Press Release
TTEC Schedules Second Quarter 2026 Earnings Release and Webcast of Investor Conference Call
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July 23, 2026 Press Release
TTEC Digital Deploys First Live Salesforce Customer on Agentforce Contact Center
New Agentforce Contact Center implementation helps Compass Working Capital automate financial coaching workflows, save an estimated 6,000 hours annually, and deliver AI-powered voice support
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June 24, 2026 Press Release
New issue, "CX Under Pressure," reveals how organizations can balance AI innovation, customer trust, and operational efficiency in a rapidly changing marketplace
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June 18, 2026 Press Release
TTEC Digital Achieves NiCE Platinum Partner Status
Highest partnership tier recognizes TTEC Digital’s strategic alignment, delivery excellence, and customer impact
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