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TTEC Blog

TTEC poll: Employee engagement top CX priority for 2025

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  • Tree against the backdrop of a colorful sunset
    December 6, 2024 Blog Healthcare

    Hopes for healthcare CX in 2025: Why I defy the cynics

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  • Woman looking at clothing on her phone and a piece of clothing in a box in front of her
    December 3, 2024 Blog Retail and eCommerce

    CX trends 2025: 3 ways AI will transform retail experiences

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  • A high-level view from above of people walking, with lines between them, showing they are all connected
    December 2, 2024 Blog

    Welcome 2025 with 3 ways to optimize fraud prevention

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  • The words "CX trends 2025"
    December 2, 2024 Blog

    CX Trends: In 2025, AI and insights become truly transformative

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  • Person in hiking/climbing gear standing at the top of a mountain peak
    November 25, 2024 Blog

    What makes TTEC a CXM leader, according to Everest Group

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  • Office building in Mumbai
    November 18, 2024 Blog

    TTEC milestones set launchpad to CX job creation in India

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  • Screenshot of webinar participants
    November 8, 2024 Blog Public Sector and Government

    Pave the way to great tolling CX with the right people and technology

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  • Closeup of someone's hand holding a smartphone with a sports betting app showing, with a TV screen showing football in the background
    October 24, 2024 Blog Media and Entertainment

    All in on AI: 3 winning strategies for casinos and sports betting brands to elevate CX

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  • Glass shattering against a black background
    October 23, 2024 Blog Healthcare

    Shattering illusions: Look past misconceptions to find a great CX partner in healthcare

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  • Blocks with the letters FAKE changing to FACT
    October 7, 2024 Blog

    4 myths about AI in the contact center – busted

    Don’t let these misconceptions undermine your AI efforts

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  • A man kicking over a small domino, which is the first in a succession of increasingly larger dominoes
    September 17, 2024 Blog

    It’s OK to start small with AI: Incremental steps can drive big results

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