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Welcome to TTEC
Europe, Middle East & Africa

Customer experiences that are simple, inspired, and more human

 

Leader in Gartner Magic Quadrant for Customer Management Contact Centre BPO for Seventh Consecutive Year

 
 
19 years
experience in customer
engagement in EMEA
10
delivery centres across EMEA
6
regional headquarters
220+
leading brands served across multiple industries
 
 

What We Do

Humanising digital and digitally enabling humans
TTEC Digital

TTEC Digital

Design and build human centric, tech-enabled, insight-driven customer experience solutions

TTEC Digital

Digital centre of excellence, blending strategic consulting services and cloud-based technology platforms to design and build innovative customer experiences, all powered by insights.

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TTEC Engage

TTEC Engage

Deliver captivating customer experiences through operational excellence

TTEC Engage

Global hub of operational excellence providing clients award winning, turnkey customer acquisition, care, revenue growth, and digital trust and safety services.

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News, Resources, and Results

Ready, Set, Go!
Client Story
Ready, Set, Go!

Learn how a leading auto manufacturer drove customer loyalty with an integrated customer experience approach.

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eBook
Ask Why

The Secret to Turbocharging Contact Centre Performance

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Client Story
Please Help Yourself

How a utility company transformed its customer service with a self-help solution.

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Newsroom
News and Events

The latest news from TTEC EMEA and info about upcoming events

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How can we help?

We’d love to hear from you.
Contact us
 

SPOTLIGHT

NEWS AND EVENTS

Customer Experience Leader TTEC Recognised by Global Sourcing Association for Best Nearshore Team

Company also honoured as Top Performer in Strategic Sourcing. Read press release

CX Leader TTEC Wins Nine Stevie® Awards for Customer Experience Excellence

Read press release


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