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TTEC EMEA provides CX services for global and local business across multiple verticals

We are CX strategists, operational consultants, technology integrators and a contact centre operator

Award-Winning
EMEA Delivery

CCA Excellence Awards 2021

Highly Commended: Best Collaboration in BPO – TTEC & Volkswagen Group UK

Winner: Director of the Year Iain Banks, Group VP EMEA at TTEC

GSA UK Awards 2021

Winner: Excellence in Partnership/Collaboration TTEC EMEA & Volkswagen Group UK

Winner: Business Services Project of the Year TTEC EMEA & Volkswagen Group UK

Winner: Employer of the Year – TTEC EMEA

Runner-Up: CX Brand of the Year – TTEC EMEA

European Customer Centricity Awards 2021

Top 3: Best Customer Experience Strategy – TTEC EMEA

Customer Centricity Awards World Series 2021

Winner: Best Employee Engagement TTEC EMEA (Culture CX)

Winner: Best Contact Centre - TTEC Leeds

Top 3: Best Crisis Strategy & Management – TTEC EMEA

UK National Contact Centre Awards 2021

Highly Commended: Business Improvement Team (Large) – TTEC & Volkswagen Group UK

Bronze Award: Unsung Hero Tom Johnson, Ops Director, TTEC Leeds

UK National Contact Centre Awards 2020

Gold Award: Most Effective Employee Engagement Programme – TTEC; Culture CX