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TTEC EMEA provides CX services for global and local business across multiple verticals

We are CX strategists, operational consultants, technology integrators and a contact centre operator

Award-Winning
EMEA Delivery

European Contact Centre & Customer Service Awards

Gold for Best Multilingual Customer Service, TTEC Poland

Bronze for Great Place to Work (Large)

Bronze for Best Approach to Diversity and Inclusion

European Customer Experience Awards 2022

Silver Award Winner. Employee Experience in the Crisis category.

CCA Excellence Awards 2021

Highly Commended: Best Collaboration in BPO – TTEC & Volkswagen Group UK

GSA UK Awards 2021

Winner: Excellence in Partnership/Collaboration TTEC EMEA & Volkswagen Group UK

Winner: Business Services Project of the Year TTEC EMEA & Volkswagen Group UK

Winner: Employer of the Year – TTEC EMEA

Runner-Up: CX Brand of the Year – TTEC EMEA

European Customer Centricity Awards 2021

Top 3: Best Customer Experience Strategy – TTEC EMEA

Customer Centricity Awards World Series 2021

Winner: Best Employee Engagement TTEC EMEA (Culture CX)

Winner: Best Contact Centre - TTEC Leeds

Top 3: Best Crisis Strategy & Management – TTEC EMEA

UK National Contact Centre Awards 2021

Highly Commended: Business Improvement Team (Large) – TTEC & Volkswagen Group UK

Bronze Award: Unsung Hero Tom Johnson, Ops Director, TTEC Leeds

UK National Contact Centre Awards 2020

Gold Award: Most Effective Employee Engagement Programme – TTEC; Culture CX