From sales to support, from voice to digital, our best-in-class customer experience blends AI-first technology and human interactions. Customer First, Human Always.
TTEC builds your customer experience around your business priorities. With the right balance of human and digital interactions, we deliver happy customers at an optimized cost.
As a CX partner to the world's leading brands, TTEC serves millions of customers every day in 6 continents, across 80+ contact centers, in over 50 languages.
TTEC EMEA provides CX services for global
and local business across multiple verticals
23 yrs
experience in CX & Digital Transformation
2K+
employees
25+
languages providing multilingual support for CX as a Service
9
countries our service hubs reside across the EMEA region
CX solutions as unique as your brand.
Custom built to solve your
specific challenges.
Customer Experience Strategy
Happy customers, happy outcomes.
Learn moreContact Centre Operations
Customers want a lot. We deliver more.
Learn moreContact Centre Technology
Every channel. In sync. All the time.
Learn moreCX Managed Services
Transformational managed services combining front-line knowledge and AI insight.
Learn moreCX Managed Services
Transformational managed services combining front-line knowledge and AI insight.
Learn moreRevenue Generation
When you have a great customer experience, you know it.
Learn moreAI Enhanced Services
Our unique combination of AI-enhanced tools and human talent.
Learn moreCX TECHNOLOGY PLATFORMS
Our deep expertise across the world's top CX technology
platforms offers unmatched flexibility and innovation
Customer support helps slash wait times by 97%
TTEC empowered a health benefits company to handle more calls, better and faster.
READ THE CASE STUDYMessaging saves the day with faster support and increased productivity
Faced with high call volume, a major bank deployed an AI-powered messaging solution, successfully deflecting calls, increasing employee productivity, and improving CSAT.
READ THE CASE STUDYAward-Winning EMEA Delivery
Globally
The agility of small. For 40 years, our business has been helping companies make their customers happy. We serve millions of customers every day in 6 continents, across 90+ centers, in over 50 languages with our 54,000+ employees.