TTEC in Sofia have a number of creative fund raising initiatives planned for the festive season and are hoping to add more donations before the end of the year.

TTEC in Sofia has formed a partnership with a local charity organisation called the “For Our Children” Foundation which provides professional and integrated social services to the most vulnerable children in Bulgaria.

Peter Dorrington, Director of Customer Insights, TTEC Digital, has a new article, " The Role of Emotions in Customer and Employee Experience" featured in Intelligent Sourcing.