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TTEC Newsroom

TTEC is a leading global provider of customer experience, engagement and growth solutions. Founded in 1982, the Company helps its clients acquire, retain and grow profitable customer relationships. Using customer-centric strategy, technology, processes and operations, TTEC partners with business leadership across marketing, sales and customer care to design and deliver a simple, more human customer experience across every interaction channel.

Featured Stories

TTEC recognised by a wealth of industry awards from organisations

Customer Experience Leader TTEC Recognised by Global Sourcing Association for Best Nearshore Team

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2019 Events Calendar

Recent Press Releases

March 21, 2019 TTEC reports significant customer growth across Europe as demand for digital solutions rapidly increases, and looks forward to sharing details during upcoming Call and Contact Centre Expo

December 11, 2018 CX Disruptor TTEC Celebrates 2018 Success with Seven Award Wins in EMEA

November 29, 2018 TTEC Employees Host Charity Campaign for the For Our Children Foundation

November 29, 2018 Financial Grant Awarded to Protected Home TOGETHER from TTEC

November 28, 2018 TTEC Wins Best pan-European Contact Centre award at the European Contact Centre & Customer Service Awards (ECCCSA) 2018

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Upcoming Events

Sibos Conference

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Contact Info

Media Contact

Olivia Griner
303.397.8999

Investor Contact

Paul Miller
303.397.8641

 

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Articles and Thought Leadership

Upstream Works Software and TTEC Expand Partnership across Europe

Upstream Works Software Ltd. announced the expansion of its partnership with TTEC, to deliver effective, integrated customer care engagement solutions throughout Europe.

Is patient experience about to flatline?

In this article Peter Dorrington, Director, Customer Insights, TTEC Digital, looks at how clinicians and healthcare providers are seeking to do more and better with the resources they have.

TTEC in Sofia’s innovative fund raising activities continues to support their partnership with “For Our Children” Foundation with more money raised for vulnerable children in Bulgaria

TTEC in Sofia have a number of creative fund raising initiatives planned for the festive season and are hoping to add more donations before the end of the year.

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