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TTEC Newsroom

TTEC is a leading global provider of customer experience, engagement and growth solutions. Founded in 1982, the Company helps its clients acquire, retain and grow profitable customer relationships. Using customer-centric strategy, technology, processes and operations, TTEC partners with business leadership across marketing, sales and customer care to design and deliver a simple, more human customer experience across every interaction channel.


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Media Contact

Olivia Griner
303.397.8999

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Paul Miller
303.397.8641

 

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Articles and Thought Leadership

Fly Fishing in the Big Data Lake

Peter Dorrington, Director of Customer Insights, TTEC Digital, has a new article, "Fly Fishing in the Big Data Lake" featured in 1to1 Media.  Read the article on the 1to1 Media website

The Role of Emotions in Customer and Employee Experience | Intelligent Sourcing

Peter Dorrington, Director of Customer Insights, TTEC Digital, has a new article, " The Role of Emotions in Customer and Employee Experience" featured in Intelligent Sourcing.  Read the article on the Intelligent Sourcing Website

Directors’ Club Newswire Interview

Insight 2018: Q&A with Iain Banks, Regional VP International Markets, TTEC Read the article on the Directors' Club website

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SPOTLIGHT

NEWS AND EVENTS

Customer Experience Leader TTEC Recognised by Global Sourcing Association for Best Nearshore Team

Company also honoured as Top Performer in Strategic Sourcing. Read press release

CX Leader TTEC Wins Nine Stevie® Awards for Customer Experience Excellence

Read press release


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