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TTEC Newsroom

TTEC is a leading global provider of customer experience, engagement and growth solutions. Founded in 1982, the Company helps its clients acquire, retain and grow profitable customer relationships. Using customer-centric strategy, technology, processes and operations, TTEC partners with business leadership across marketing, sales and customer care to design and deliver a simple, more human customer experience across every interaction channel.


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Articles and Thought Leadership

TTEC in Sofia’s innovative fund raising activities continues to support their partnership with “For Our Children” Foundation with more money raised for vulnerable children in Bulgaria

TTEC in Sofia have a number of creative fund raising initiatives planned for the festive season and are hoping to add more donations before the end of the year.

TTEC in Sofia forms a partnership with “For Our Children” Foundation to raise money for vulnerable children

TTEC in Sofia has formed a partnership with a local charity organisation called the “For Our Children” Foundation which provides professional and integrated social services to the most vulnerable children in Bulgaria.

The Role of Emotions in Customer and Employee Experience | Intelligent Sourcing

Peter Dorrington, Director of Customer Insights, TTEC Digital, has a new article, " The Role of Emotions in Customer and Employee Experience" featured in Intelligent Sourcing.

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SPOTLIGHT

NEWS AND EVENTS

TTEC Wins Best pan-European Contact Centre award at the European Contact Centre & Customer Service Awards (ECCCSA) 2018

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CX Leader, TTEC Wins UK Top Employer of the Year Award for Company's EMEA Team at the Global Sourcing Association (GSA) UK Awards 2018

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