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TTEC Newsroom

TTEC is a leading global provider of customer experience, engagement and growth solutions. Founded in 1982, the Company helps its clients acquire, retain and grow profitable customer relationships. Using customer-centric strategy, technology, processes and operations, TTEC partners with business leadership across marketing, sales and customer care to design and deliver a simple, more human customer experience across every interaction channel.


Upcoming Events

2018 UK National Contact Centre Awards

Run by the CCMA and in their 23rd year, the UK National Contact Centre Awards are the longest established awards for the UK contact centre industry.

GSA UK Awards 2018

The GSA UK Awards now in its fourteenth year recognises and celebrates the efforts of companies who have demonstrated best-practice in outsourcing.

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Contact Info

Media Contact

Olivia Griner
303.397.8999

Investor Contact

Paul Miller
303.397.8641


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Articles and Thought Leadership

The Role of Emotions in Customer and Employee Experience | Intelligent Sourcing

Peter Dorrington, Director of Customer Insights, TTEC Digital, has a new article, "The Role of Emotions in Customer and Employee Experience" featured in Intelligent Sourcing. 

Directors’ Club Newswire Interview

Insight 2018: Q&A with Iain Banks, Regional VP International Markets, TTEC

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SPOTLIGHT

NEWS AND EVENTS

2018 UK National Contact Centre Awards

Run by the CCMA and in their 23rd year, the UK National Contact Centre Awards are the longest established awards for the UK contact centre industry. 15th May 2018, London, UK. Learn more

GSA UK Awards 2018

TTEC have formed a strategic alliance partnership with the GSA, including sponsorship of their GSA Symposium and the GSA UK Awards. June 2018, London, UK.Learn more


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