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TTEC Newsroom

TTEC is a leading global provider of customer experience, engagement and growth solutions. Founded in 1982, the Company helps its clients acquire, retain and grow profitable customer relationships. Using customer-centric strategy, technology, processes and operations, TTEC partners with business leadership across marketing, sales and customer care to design and deliver a simple, more human customer experience across every interaction channel.

Featured Stories

TTEC recognised by a wealth of industry awards from organisations

Customer Experience Leader TTEC Recognised by Global Sourcing Association for Best Nearshore Team

Contact our EMEA regional headquarters

Cisco Contact Centre and TTEC Expand Their Strategic Partnership with New Enterprise Cloud Offering

Recent Press Releases

November 28, 2019 TTEC named “UK Employer of the Year” for the second year running and runner up “Customer Experience Provider of the Year” at the 2019 GSA UK Awards

November 27, 2019 TTEC win 2 top awards as they are named “Outsourced Contact Centre of the Year” and “Best Pan-European Contact Centre of the Year” silver award at the 2019 European Contact Centre & Customer Service Awards (ECCCSAs)

November 14, 2019 TTEC’s BPO Team named runner up “Team of the Year” at the 2019 Global CCA Excellence Awards

November 5, 2019 TTEC and LivePerson Form Strategic Partnership to Fuel AI-Powered Digital Transformation for Enterprises

November 5, 2019 Cisco Contact Centre and TTEC Expand Their Strategic Partnership with New Enterprise Cloud Offering

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Upcoming Events

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Contact Info

Media Contact

Neil Russell-Smith
neil.russell-smith@ttec.com

Investor Contact

Paul Miller
303.397.8641

 

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Articles and Thought Leadership

Upstream Works Software and TTEC Expand Partnership across Europe

Upstream Works Software Ltd. announced the expansion of its partnership with TTEC, to deliver effective, integrated customer care engagement solutions throughout Europe.

Is patient experience about to flatline?

In this article Peter Dorrington, Director, Customer Insights, TTEC Digital, looks at how clinicians and healthcare providers are seeking to do more and better with the resources they have.

TTEC in Sofia’s innovative fund raising activities continues to support their partnership with “For Our Children” Foundation with more money raised for vulnerable children in Bulgaria

TTEC in Sofia have a number of creative fund raising initiatives planned for the festive season and are hoping to add more donations before the end of the year.

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