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TTEC Unveils New Customer Experience Innovation Lab in Belfast, Showcasing the Company’s European Programs

Omnichannel demonstration environment allows clients to rapidly test, iterate and improve customer engagement technologies and strategies

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TTEC Newsroom

TTEC is a leading global provider of customer experience, engagement and growth solutions. Founded in 1982, the Company helps its clients acquire, retain and grow profitable customer relationships. Using customer-centric strategy, technology, processes and operations, TTEC partners with business leadership across marketing, sales and customer care to design and deliver a simple, more human customer experience across every interaction channel.

Featured Stories

Customer Experience Leader TTEC Recognised by Global Sourcing Association for Best Nearshore Team

TTEC in EMEA highly commended for two UK 2018 CCF Awards

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2018 Events Calendar

Recent Press Releases

December 11, 2018 CX Disruptor TTEC Celebrates 2018 Success with Seven Award Wins in EMEA

November 29, 2018 TTEC Employees Host Charity Campaign for the For Our Children Foundation

November 29, 2018 Financial Grant Awarded to Protected Home TOGETHER from TTEC

November 28, 2018 TTEC Wins Best pan-European Contact Centre award at the European Contact Centre & Customer Service Awards (ECCCSA) 2018

November 23, 2018 CX Leader, TTEC Wins UK Top Employer of the Year Award for Company’s EMEA Team at the Global Sourcing Association (GSA) UK Awards 2018

TTEC Wins UK Top Employer of the Year Award

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Olivia Griner
303.397.8999

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Paul Miller
303.397.8641

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Articles and Thought Leadership

TTEC in Sofia’s innovative fund raising activities continues to support their partnership with “For Our Children” Foundation with more money raised for vulnerable children in Bulgaria

TTEC in Sofia have a number of creative fund raising initiatives planned for the festive season and are hoping to add more donations before the end of the year.

TTEC in Sofia forms a partnership with “For Our Children” Foundation to raise money for vulnerable children

TTEC in Sofia has formed a partnership with a local charity organisation called the “For Our Children” Foundation which provides professional and integrated social services to the most vulnerable children in Bulgaria.

The Role of Emotions in Customer and Employee Experience | Intelligent Sourcing

Peter Dorrington, Director of Customer Insights, TTEC Digital, has a new article, " The Role of Emotions in Customer and Employee Experience" featured in Intelligent Sourcing.

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