TTEC Newsroom

TTEC is a leading global provider of customer experience, engagement and growth solutions. Founded in 1982, the Company helps its clients acquire, retain and grow profitable customer relationships. Using customer-centric strategy, technology, processes and operations, TTEC partners with business leadership across marketing, sales and customer care to design and deliver a simple, more human customer experience across every interaction channel.

Upcoming Events

CX Exchange Travel & Hospitality 2018

24th – 25th September | Luton, UK

The CIPD People Management Awards 2018

25th September | London, UK

Customer Centric Leadership: Driving a Customer Experience culture from within

A TTEC hosted event | 26th September | London, UK

TTEC Seminar - Analysing the Role of Emotions in Customer Engagement

TTEC Hosted Event in partnership with the UKCCF | 10th October | London, UK

UK Customer Experience Awards 2018

11th October | London, UK

Customer Experience World 2018

6th – 7th November | Birmingham, UK

Engage Awards 2018

12th November | London, UK

Customer Engagement Summit 2018

12th – 13th November | London, UK

CCA Annual Convention 2018

14th – 15th November | Glasgow, Scotland

CCA Gala Awards Dinner 2018

15th November | Glasgow, Scotland

ECCCSA Awards 2018

27th November | London, UK

View all 2018 events

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Media Contact

Olivia Griner

Investor Contact

Paul Miller


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2018 Event Calendar

Articles and Thought Leadership

TTEC in Sofia forms a partnership with “For Our Children” Foundation to raise money for vulnerable children

TTEC in Sofia has formed a partnership with a local charity organisation called the “For Our Children” Foundation which provides professional and integrated social services to the most vulnerable children in Bulgaria.

The Role of Emotions in Customer and Employee Experience | Intelligent Sourcing

Peter Dorrington, Director of Customer Insights, TTEC Digital, has a new article, " The Role of Emotions in Customer and Employee Experience" featured in Intelligent Sourcing.  Read the article on the Intelligent Sourcing Website

Directors’ Club Newswire Interview

Insight 2018: Q&A with Iain Banks, Regional VP International Markets, TTEC Read the article on the Directors' Club website

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Customer Experience Leader TTEC Recognised by Global Sourcing Association for Best Nearshore Team

Company also honoured as Top Performer in Strategic Sourcing. Read press release

CX Leader TTEC Wins Nine Stevie® Awards for Customer Experience Excellence

Read press release


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