2018 UK National Contact Centre Awards
Run by the CCMA and in their 23rd year, the UK National Contact Centre Awards are the longest established awards for the UK contact centre industry. 15th May 2018, London, UK. Learn more
Receives Gold for Contact Center or Customer Service Outsourcing Provider of the YearRead Press Release
TTEC is a leading global provider of customer experience, engagement and growth solutions. Founded in 1982, the Company helps its clients acquire, retain and grow profitable customer relationships. Using customer-centric strategy, technology, processes and operations, TTEC partners with business leadership across marketing, sales and customer care to design and deliver a simple, more human customer experience across every interaction channel.
Company is category sponsor of the ‘Best Innovation in Business Transformation’ Award
Run by the CCMA and in their 23rd year, the UK National Contact Centre Awards are the longest established awards for the UK contact centre industry.
The GSA UK Awards now in its fourteenth year recognises and celebrates the efforts of companies who have demonstrated best-practice in outsourcing.
Peter Dorrington, Director of Customer Insights, TTEC Digital, has a new article, "The Role of Emotions in Customer and Employee Experience" featured in Intelligent Sourcing.
Insight 2018: Q&A with Iain Banks, Regional VP International Markets, TTEC