×
TTEC
×
TTEC

To subscribe to the Customer Strategist Journal, please fill out this form.

Customer Strategist Journal

CX Blossoms in the Age of AI

June 2023

OUTLOOK Customer experience is more than meets the AI 2 min read AI gives users different perspectives from which to build great experiences Continue Reading
 
IN DEPTH Is your contact center truly ready for AI? 5 min read Before launching AI, set up a strong CX foundation with 5 building blocks Continue Reading
 
IN DEPTH How are brands using AI to improve customer experience? 7 min read
 
IN-DEPTH For AI to succeed, keep humans in the loop 5 min read
 
PERSPECTIVES Want to retain associates? Give them more control over their schedules 5 min read
PERSPECTIVES Tuchman: New world for constant transformation 7 min read
 
Subscribe and get monthly content for more in-depth customer experience insights
Go deeper into customer experience and digital transformation topics in our Customer Strategist Monthly newsletter supplement full of how-to checklists, strategy guides, best practice tips, trends, and research reports. It's an extra perk reserved only for subscribers of the Customer Strategist Journal, and it's 100% FREE. SUBSCRIBE TO THE JOURNAL
 
 
PERSPECTIVES Navigate travel's peak season by focusing on CX 5 min read
 
C-SUITE AI can help lift the patient experience but the real Rx is low-tech 6 min read
 
C-SUITE Folx Health Q&A: Care designed for a marginalized community 6 min read
 
PROFILE Ally Financial supports the creator economy through esports and gaming 5 min read
 
INDUSTRY INSIGHTS Compassion bots: The softer side of AI for AEP 5 min read
 
INDUSTRY INSIGHTS Peace of mind and banking are not mutually exclusive 5 min read
 
Subsribe for the Customer Strategist

Stay up to date with the most current
news and trends in Customer Strategy.

Subscribe Now