Volume 12, Issue 2CX: Now and Next
Volume 12, Issue 1Transform: Own Disruption and the Future of CX
Volume 11, Issue 3Ready to Wow
Volume 11, Issue 2What Employees Really Want
Volume 11, Issue 1Be the Change: Nurturing Growth Amidst Disruption
Volume 10, Issue 3The Innovation Effect
Volume 10, Issue 2Data Insights Are Human Insights
Volume 10, Issue 1I am A.I.
Volume 9, Issue 4Follow the Customer

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