CX Consulting & Tech
Solutions
Built for CX that performs.
Every service we offer is made to solve real problems. Faster systems, smarter data, better experiences. No filler. Just results.
Artificial Intelligence
Along with our technology partners, we have pioneered AI solutions in the contact center for more than a decade. That means we’re ready to help you solve the tough questions – because we’ve solved them before. If AI is on your list, our team of CX experts can help you assess your AI roadmap, design an AI strategy, and deploy the right AI toolset to enhance your contact center’s productivity.
Learn more at ttecdigital.com
Contact Center Technology
Your contact center serves as the main point of interaction between your business and your customers. Effective technology, empowered agents, and clear processes are critical to converting these customer interactions into key business outcomes like customer satisfaction, loyalty, and sales growth.
Learn more at ttecdigital.com
Customer Relationship Management
Your customer interactions take many forms. From sales to service to every touchpoint in between, a cohesive customer experience is the key to earning repeat business and lifetime loyalty. With CRM at the center, we can help you execute a holistic CX strategy that strengthens your connection with customers and drives business growth.
Learn more at ttecdigital.com
CX Strategy & Design
We recognize that technology alone can't bridge the experience gap; it demands a comprehensive strategy. Our CX designers and strategists focus on integrating effective design and operational strategies first, ensuring they deliver the results your brand and customers deserve.
Learn more at ttecdigital.com
Data & Analytics
Harnessing the power of your data is critical to differentiate your customer experience. Our data and analytics solutions gather customer and journey data from across your organization – transforming it into insights that strengthen your connection with customers and introduce valuable efficiencies to your contact center operations.
Learn more at ttecdigital.com
Managed Services
Looking for a sales team who don't need expense accounts to crush their goals? How about a team equipped with the latest marketing and sales technology to target prospects who are ready to buy? Whether you are looking for new customers, hoping to grow share of wallet with current customers, or need ways to reduce churn, our team is geared up for you.
Learn more at ttecdigital.com
Software & Digital Engineering
Built on the legacy expertise of Avtex, Serendebyte, Voicefoundry, Aria, and others, our comprehensive portfolio of IP solutions is designed to help you effortlessly deploy new features and customer experience capabilities into your contact center environment.
Learn more at ttecdigital.com
Why TTEC
We move fast because we know where we’re going
With over four decades in the CX space, we’ve seen the evolution up close, and helped drive it. We know the patterns. The pain points. The pressure. And we know how to build technology that makes it easier, not harder.
That’s why the world’s leading brands partner with us, not just to stay current, but to lead.
Built for CX that performs.
Every service we offer is made to solve real problems. Faster systems, smarter data, better experiences. No filler. Just results.
Artificial Intelligence
Along with our technology partners, we have pioneered AI solutions in the contact center for more than a decade. That means we’re ready to help you solve the tough questions – because we’ve solved them before. If AI is on your list, our team of CX experts can help you assess your AI roadmap, design an AI strategy, and deploy the right AI toolset to enhance your contact center’s productivity.
Learn more at ttecdigital.com
Contact Center Technology
Your contact center serves as the main point of interaction between your business and your customers. Effective technology, empowered agents, and clear processes are critical to converting these customer interactions into key business outcomes like customer satisfaction, loyalty, and sales growth.
Learn more at ttecdigital.com
Customer Relationship Management
Your customer interactions take many forms. From sales to service to every touchpoint in between, a cohesive customer experience is the key to earning repeat business and lifetime loyalty. With CRM at the center, we can help you execute a holistic CX strategy that strengthens your connection with customers and drives business growth.
Learn more at ttecdigital.com
CX Strategy & Design
We recognize that technology alone can't bridge the experience gap; it demands a comprehensive strategy. Our CX designers and strategists focus on integrating effective design and operational strategies first, ensuring they deliver the results your brand and customers deserve.
Learn more at ttecdigital.com
Data & Analytics
Harnessing the power of your data is critical to differentiate your customer experience. Our data and analytics solutions gather customer and journey data from across your organization – transforming it into insights that strengthen your connection with customers and introduce valuable efficiencies to your contact center operations.
Learn more at ttecdigital.com
Managed Services
The world is moving to a multi-cloud, multi-platform, multi-AI landscape, and your customer experience depends on all aspects working perfectly. How do you monitor the clouds and make sure apps are running as expected? How do you know which new platform features are best for your business? And how do you deploy these features safely and effectively? Managed Services can help.
Learn more at ttecdigital.com
Software & Digital Engineering
Built on the legacy expertise of Avtex, Serendebyte, Voicefoundry, Aria, and others, our comprehensive portfolio of IP solutions is designed to help you effortlessly deploy new features and customer experience capabilities into your contact center environment.
Learn more at ttecdigital.com
Why TTEC
We move fast because we know where we’re going
With over four decades in the CX space, we’ve seen the evolution up close, and helped drive it. We know the patterns. The pain points. The pressure. And we know how to build technology that makes it easier, not harder.
That’s why the world’s leading brands partner with us, not just to stay current, but to lead.
Our strength lives in the way we connect technology and expertise. We bring them together with focus, with clarity, and with the urgency that drives transformation.
That’s where real change begins.
That’s where real change begins.
And that’s exactly what we’re built to deliver.