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Local Experience and Global Expertise
TTEC is proud of the outstanding reputation we have earned, both as a great place to work and as a cutting-edge innovator to help our clients.
TTEC Canada certified as a 'Great Place to Work®' through continued commitment to Employee Experience
TTEC Named Organization of the Year in the 2022 Excellence in Customer Service Awards presented by the Business Intelligence Group in Canada
TTEC Canada Solutions Named one of the best workplaces in Quebec
TTEC Awarded with Five Stevie® Awards for Sales and Customer Service
TTEC Named as one of The 50 Best Places to Work As Rated by the Women Who Work There (September 2021)
Our Solutions
Our end-to-end solutions take customer and employee experience to the next level. From conceptualizing strategy to bringing it to life, we partner with clients every step of the way.
Digital
Cloud-based technology and automation powering effortless CX and EX
Engage
Amazing experiences through CX outsourcing and sales excellence
CX Strategy
CX Strategies and analytics that unlock actionable insights, and a transformation roadmap to guide companies on their journey.
CX Technology
Every channel, in sync, all the time. Cloud-based technology and intelligent automation powering effortless customer and employee experiences.
CX Outsourcing
The power of big with the agility of small. CX operations, outsourcing, and sales providing the talent and empathy of our award-winning front line team.
Start your new career here.
Start your new career here.
New CX insights from TTEC Canada
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Innovative employee engagement revitalizes customer support
By prioritizing the employee experience, TTEC helped a global entertainment company swiftly adapt to challenges posed by the pandemic without compromising the customer experience
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Savvy multilingual customer support translates into happy travelers
TTEC quickly mobilized hundreds of multilingual associates, enabling a rapidly growing travel company to provide customer support across multiple languages in no time
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Human + digital expertise = next-level e-commerce customer support
TTEC transformed an online retailer’s customer service with a sophisticated multichannel and multilingual strategy
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CX experts maximize the customer experience for hypergrowth fitness brand
TTEC extended and enhanced a rapidly growing company’s overtaxed customer support with expertly trained associates, powerful customer insights, last mile support, and more.
Read the case study