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Welcome to TTEC Canada Solutions

For nearly 15 years, we have been an industry leader in the Canadian market. By applying our suite of customer care, sales and loyalty program, and back-office solutions, we have helped our regional clients strengthen their relationships with their customers, and achieve long-term business growth. Our leaders have over 90 years of combined industry experience, and apply it to build flexible and strategic partnerships with our clients.

Proven Industry Results

11M
voice interactions
1.85M
digital interactions
1M
service desk tickets resolved
 
 

Learn about our locations

With approximately 3,000 employees located across Canada, we are one of the largest customer experience providers in the region.

Go to Locations

 
 
 

Leadership

Our regional experts put our clients at the heart of everything they do.

Meet our Team

 
 
 

CLIENT STORY

Custom Site Exceeds Expectations

Modern, newly-renovated, and client-branded contact centre driving exceptional customer value. Custom technologies allow for all operational aspects to be directly overseen by our client; a full-time, on-site Client Performance Manager ensures continuous success.

 

4 months

of preparation until site launched

340 associates

onboarded in the first 12 months

See all our Client Stories

 

How can we help?

We’d love to hear from you.
Contact us
 
 
 

Work with us

Visit our career portal to browse and apply for available positions.

English | French