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RETAIL + ECOMMERCE

CX: It's always in style

The tech + talent to exceed customer expectations

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Great CX and lower cost to serve. It's in the bag.

With changing consumer demands, it's more important than ever for retail CX leaders to make customer interactions as easy and convenient as possible, both online and instore. Shoppers want easy, fast, access to the information they need — 24/7 and in the channel of their choice. Our innovative digital tools can help predict customer behaviors based on intents and create efficiencies throughout the entire customer journey at a lower cost to serve.

We help Healthcare brands stay ahead.

  • Brick and mortar enabled
  • Marketplace
  • E-commerce/Brands

CX solutions

built for the Retail and Ecommerce industries.

Customer care outsourcing

We design, operate and innovate your front office.

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Contact center
as a service

Highly scalable cloud customer and employee experience technology.

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Customer acquisition
as a service

Find more customers before the competition does.

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TRENDING CX SUCCESSES
Read the Case Study

How a sporting goods brand scored better resolution rates with a deep dive into the customer journey

TTEC helped identify and fix problems that delayed the customer warranty process.

READ THE CASE STUDY
Read the Case Study

A delivery company ensures it's future-ready

TTEC helped a major food service delivery company create an actionable plan for digital transformation and equip advocates with the training and skills to convert more callers into new customers.

READ THE CASE STUDY
Don't take our word for it. We are an award-winning customer experience company.
 
CX and omnichannel technology so your customers say buy instead of bye