Automotive

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Automotitve

Give your brand's customer experiences a jump start

 

Automotive

Give your brand's customer experiences a jump start.

 
 

Experiences for every car buyer's CX journey


We help manage the automotive customer lifecycle by leveraging data to drive profitable acquisition and retention, and deliver a superior customer experience. Our solutions help clients develop a multichannel engagement strategy that connects online customers to dealers and OEMs, and engages prospects with targeted outbound campaigns featuring relevant new leasing and buying offers. With customized learning solutions, we help create more motivated employees by designing an employee-focused knowledgebase to better answer customer inquiries. Customers are now more connected and demanding. Each phase of the automotive customer lifecycle – from pre-purchase through ownership to ownership transition – will present new opportunities and challenges.

 
 
 
 
 

Accelerate your CX transformation with TTEC in the driver's seat

 

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