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TTEC Blog

All in on AI: 3 winning strategies for casinos and sports betting brands to elevate CX

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  • Glass shattering against a black background
    October 23, 2024 Blog

    Shattering illusions: Look past misconceptions to find a great CX partner in healthcare

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  • Blocks with the letters FAKE changing to FACT
    October 7, 2024 Blog

    4 myths about AI in the contact center – busted

    Don’t let these misconceptions undermine your AI efforts

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  • A man kicking over a small domino, which is the first in a succession of increasingly larger dominoes
    September 17, 2024 Blog

    It’s OK to start small with AI: Incremental steps can drive big results

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  • An upward-looking view of skyscrapers from ground level
    September 9, 2024 Blog Financial Services and Insurance

    Key questions for banking CX heading into 2025

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  • A computer screen showing two webinar participants
    August 7, 2024 Blog

    A roles-based AI approach helps CX associates and leaders bring their A Game

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  • Happy woman walking and talking on a cellphone while holding a shopping bag
    August 6, 2024 Blog Retail and eCommerce

    Empathetic retail experiences are still possible in the AI age

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  • Woman and man at a counter in an airport, with a woman who works there looking at a computer.
    July 26, 2024 Blog Travel and Hospitality

    4 ways AI-enabled knowledge bases can transform travel CX

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  • Letters and a digital-looking robot rise out of a smartphone
    July 24, 2024 Blog

    Conversational AI vs. conversation AI: What’s the difference (and why does it matter)?

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  • List of healthcare terms
    July 10, 2024 Blog

    Payers and PBMs: Be the voice of clarity amid coming IRA and CMS healthcare changes

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  • Making a digital payment between phones
    July 5, 2024 Blog

    Trustfall or trust fail? CX levers build loyalty for digital payments apps

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