Skip to main content

TTEC Healthcare

More insights from TTEC

  • Nurse looking at a chart
    June 10, 2025 Case Study Healthcare

    Nearly 3.5X ROI Projected with CX-Led Approach to Unifying Agent Experience

    Read the case study
  • A woman virtually talking to someone via laptop
    June 8, 2025 Case Study Healthcare

    Robust email automation cuts AHT 10% for major healthcare payer

    Read the case study
  • A healthcare professional on the phone
    May 21, 2025 Case Study Healthcare

    Healthcare payer saves cost, streamlines certification of licensed associates

    Read the case study
  • The 5 Stevie Awards TTEC won in April 2025
    April 17, 2025 Blog

    TTEC Earns 5 Stevie® Awards for innovative AI-driven CX – redefining sales, service, and insights

    Read the blog post
  • A happy customer speaking on the phone while using her computer
    April 14, 2025 Case Study Healthcare

    Voice automation slashes cost per contact 50%

    Read the case study
  • An old couple looking at the same phone
    February 11, 2025 Case Study Healthcare

    More sales experts = higher sales during open enrollment

    Read the case study
  • A circle of many people's hands, each holding a puzzle piece
    December 17, 2024 Blog Healthcare

    Calm, cool, and coordinated: Healthcare’s next iteration

    Read the blog post
  • Tree against the backdrop of a colorful sunset
    December 6, 2024 Blog Healthcare

    Hopes for healthcare CX in 2025: Why I defy the cynics

    Read the blog post
  • Chefs plating food
    December 2, 2024 Customer Strategist C-Suite Strategies Healthcare

    For a taste of what makes the experience exceptional, look to Northwell Health

    Read the article
  • Glass shattering against a black background
    October 23, 2024 Blog Healthcare

    Shattering illusions: Look past misconceptions to find a great CX partner in healthcare

    Read the blog post
  • Coveted QA
    October 18, 2024 Case Study Healthcare

    Coveted QA and ultrathin error rates of just 0.03% earn GE Healthcare Center of Excellence status

    Read the case study
Search TTEC
LET'S GET STARTED