Video TTEC Healthcare TTEC Resources Video TTEC Healthcare More insights from TTEC June 25, 2025 Case Study Healthcare Coaching efficacy rockets 94% with AI people empowerment platform Read the case study June 24, 2025 Blog The interpretation gap: Why good CX fails on accessibility Read the blog post June 10, 2025 Case Study Healthcare Nearly 3.5X ROI Projected with CX-Led Approach to Unifying Agent Experience Read the case study June 8, 2025 Case Study Healthcare Robust email automation cuts AHT 10% for Blue Cross and Blue Shield of Minnesota Read the case study May 27, 2025 Datasheet RapidResponse CX Download the datasheet May 21, 2025 Case Study Healthcare Healthcare payer saves cost, streamlines certification of licensed associates Read the case study April 17, 2025 Blog TTEC Earns 5 Stevie® Awards for innovative AI-driven CX – redefining sales, service, and insights Read the blog post April 14, 2025 Case Study Healthcare Voice automation slashes cost per contact 50% Read the case study February 11, 2025 Case Study Healthcare More sales experts = higher sales during open enrollment Read the case study December 17, 2024 Blog Healthcare Calm, cool, and coordinated: Healthcare’s next iteration Read the blog post December 6, 2024 Blog Healthcare Hopes for healthcare CX in 2025: Why I defy the cynics Read the blog post December 2, 2024 Customer Strategist C-Suite Strategies Healthcare For a taste of what makes the experience exceptional, look to Northwell Health Read the article
June 25, 2025 Case Study Healthcare Coaching efficacy rockets 94% with AI people empowerment platform Read the case study
June 10, 2025 Case Study Healthcare Nearly 3.5X ROI Projected with CX-Led Approach to Unifying Agent Experience Read the case study
June 8, 2025 Case Study Healthcare Robust email automation cuts AHT 10% for Blue Cross and Blue Shield of Minnesota Read the case study
May 21, 2025 Case Study Healthcare Healthcare payer saves cost, streamlines certification of licensed associates Read the case study
April 17, 2025 Blog TTEC Earns 5 Stevie® Awards for innovative AI-driven CX – redefining sales, service, and insights Read the blog post
April 14, 2025 Case Study Healthcare Voice automation slashes cost per contact 50% Read the case study
February 11, 2025 Case Study Healthcare More sales experts = higher sales during open enrollment Read the case study
December 17, 2024 Blog Healthcare Calm, cool, and coordinated: Healthcare’s next iteration Read the blog post
December 6, 2024 Blog Healthcare Hopes for healthcare CX in 2025: Why I defy the cynics Read the blog post
December 2, 2024 Customer Strategist C-Suite Strategies Healthcare For a taste of what makes the experience exceptional, look to Northwell Health Read the article