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TTEC Healthcare

More insights from TTEC

  • A healthcare professional on a video call
    June 25, 2025 Case Study Healthcare

    Coaching efficacy rockets 94% with AI people empowerment platform

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  • Frustrated woman with her head in her hands, sitting in front of a laptop
    June 24, 2025 Blog

    The interpretation gap: Why good CX fails on accessibility

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  • Nurse looking at a chart
    June 10, 2025 Case Study Healthcare

    Nearly 3.5X ROI Projected with CX-Led Approach to Unifying Agent Experience

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  • A woman virtually talking to someone via laptop
    June 8, 2025 Case Study Healthcare

    Robust email automation cuts AHT 10% for Blue Cross and Blue Shield of Minnesota

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  • A healthcare professional on the phone
    May 21, 2025 Case Study Healthcare

    Healthcare payer saves cost, streamlines certification of licensed associates

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  • The 5 Stevie Awards TTEC won in April 2025
    April 17, 2025 Blog

    TTEC Earns 5 Stevie® Awards for innovative AI-driven CX – redefining sales, service, and insights

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  • A happy customer speaking on the phone while using her computer
    April 14, 2025 Case Study Healthcare

    Voice automation slashes cost per contact 50%

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  • An old couple looking at the same phone
    February 11, 2025 Case Study Healthcare

    More sales experts = higher sales during open enrollment

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  • A circle of many people's hands, each holding a puzzle piece
    December 17, 2024 Blog Healthcare

    Calm, cool, and coordinated: Healthcare’s next iteration

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  • Tree against the backdrop of a colorful sunset
    December 6, 2024 Blog Healthcare

    Hopes for healthcare CX in 2025: Why I defy the cynics

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