Client Stories

Back-office streamlining speeds up retailer’s hiring process

Annotation reduces process time from 7 minutes to 1

98% model accuracy through annotation

Surge support: A public sector contact center goes live fast when disaster strikes

Outsourced customer support helps gaming company take control of volume surge

Online travel platform helps more customers faster with 36% jump in productivity

Sports betting firm moves fast, wins big with skilled outsourced customer support

Robust CX strategy enables healthcare company to roadmap for growth

Flexible sales support generates 8x ROI during seasonal volume surge

Training makeover revives associate engagement and improves AHT

Policy annotation flags issues easier

Expert back-office support helps recover 40K+ defrauded accounts