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Client Story
Payers
GE Healthcare cuts associate training time by 38%
Targeted lead-qualifying process helps grow TTEC’s sales pipeline by $100M
TTEC sales team plays by a new book, with amazing results
Communication
Innovative, customized training program drives higher sales conversion rates
Retail Banking
Bank fulfills OCC regulatory directive in record time
Retail and eCommerce
Scoring better resolution rates with a deep dive into the customer journey
Expert lead qualifying and nurturing generates $6.5M in pipeline revenue
Inside sales outsourcing nearly doubles outbound calls, jump-starts growth
Technology
A strategic solution to growing backlog saves company $3.5 million a year
Providers
Customer support helps slash wait times by 97% during open enrollment
Ready, set, launch: Emerging insurtech builds a brand-new support operation
Expert sales support boosts Net Promoter Score by 110%