Proactive
Outreach
Proactively engage customers with outbound services to improve relationships and your bottom line.
Creating revenue through better connections
From scheduling healthcare appointments to following up overdue bills and payments, our proactive outreach solutions proactively engage customers to improve relationships and your bottom line. Our people and technology are ready to ramp at a moments notice and can scale up and down based on your unique needs.
Better outreach outcomes
We help you achieve better outreach outcomes by enriching data and triangulating it from various client or 3rd party systems. Data is validated and augmented with missing information and propensity modeling predicts your customer’s preferred channel, best time of day and best offer.
60+ remote agents ramped in 3 days
READ THE CASE STUDYOn-demand people and technology
Our proactive outreach solutions deliver a fully managed offering with technology, people and services. Talent and services are available on demand, with best-in-class technology that includes omnichannel, data sciences and operational systems.
12M accounts analyzed and millions in incremental sales revenue
READ THE CASE STUDYAccelerate speed to value
Our global footprint gives us the agility to launch and execute campaigns to address time-sensitive use-cases. We have the right systems, processes and people in place to develop and run campaigns that achieve high contact rates.
$6.5M in pipeline revenue generated
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Find the right CX partner
for your outsourcing needs
Today’s contact center workforce must have complex problem-solving skills, excel in people management, and possess high emotional intelligence. Finding these new skills in a cost-efficient manner can be challenging. An outsource partner with experience and expertise can take the burden off a brand so it can focus on its core business mission. In this strategy guide, you’ll find 4 reasons why it’s critical to find the right CX partner.
Get the Strategy GuideLatest Contact Center Operations Resources
customers with outbound? We'll help you create revenue
through better connections