Proactive
Outreach
Proactively engage customers
with outbound services to improve
relationships and your bottom line.
Proactive
Outreach
Proactively engage customers
with outbound services to improve
relationships and your bottom line.
Creating revenue through better connections
From scheduling healthcare appointments to following up overdue bills and payments, our proactive outreach solutions proactively engage customers to improve relationships and your bottom line. Our people and technology are ready to ramp at a moments notice and can scale up and down based on your unique needs.
Better outreach outcomes
We help you achieve better outreach outcomes by enriching data and triangulating it from various client or 3rd party systems. Data is validated and augmented with missing information and propensity modeling predicts your customer’s preferred channel, best time of day and best offer.
60+remote agents ramped in 3 days
On-demand people and technology
Our proactive outreach solutions deliver a fully managed offering with technology, people and services. Talent and services are available on demand, with best-in-class technology that includes omnichannel, data sciences and operational systems.
12Maccounts analyzed and millions in incremental sales revenue
Accelerate speed to value
Our global footprint gives us the agility to launch and execute campaigns to address time-sensitive use-cases. We have the right systems, processes and people in place to develop and run campaigns that achieve high contact rates.
$6.5Min pipeline revenue generated
4 reasons why you should use the right CX partner
Discover how to optimize your contact center operations with innovative collaboration. Today’s contact center workforce must have complex problem-solving skills, excel in people management, coordinate well with others, and possess high emotional intelligence.
4 reasons why you should use the right CX partner
More insights from TTEC
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Global brand optimizes digital channel to drive collections efficacy
TTEC augments mobile app and messaging platform, yielding $81K savings and improved CX
Read the case study -
4 reasons why you should use the right CX partner
Discover how to optimize your contact center operations with innovative collaboration
Read the strategy guide -
Travel brands: Is your CX staying 3 steps ahead of travelers? It can with AI
Read the blog post -
Sales team falling short? Ditch these old-school team building methods
An outdated way of thinking could be holding you back
Read the article -
Stay ahead of Medicaid redetermination-related volume surges with a strong member activation or outreach strategy
Read the blog post -
Fintech firm retains at-risk customers with proactive outreach and simplified experiences
TTEC helped a hypergrowth fintech firm respond to more customers in less time and generate more qualified marketing leads using our digital sales expertise and industry know-how
Read the case study -
Optimizing leads and win-backs shift sales into overdrive
TTEC enabled a major automotive brand to optimize its customer outreach and win back customers with data-driven lead qualification and expertly trained sales associates
Read the case study
