April 29, 2025 Case Study Travel and Hospitality Knowledgebase curation slashes search time by 42% TTEC put relevant information at associates’ fingertips to speed resolutions
April 22, 2025 White Paper Smarter AI insights, better CX Reimagine quality with a data-driven, expert-led strategy
April 20, 2025 Case Study Financial Services and Insurance Fintech outperforms CSAT as it expands service offering Speedy ramp-up of multilingual associates eases customers’ access to financial wellness tools
April 17, 2025 Blog Retail and eCommerce Retail’s untapped CX advantage: Transform returns experiences
April 17, 2025 Blog TTEC Earns 5 Stevie® Awards for innovative AI-driven CX – redefining sales, service, and insights
April 14, 2025 Case Study Healthcare Voice automation slashes cost per contact 50% AI-enhanced solution leverages Alexa-like engagement to automate 33% of telehealth client’s top voice contact intents
