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More insights from TTEC

  • Man on the floor using a foam roller to stretch his legs as a physical therapist kneels beside him.
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    Podcast: WebPT Chief Customer Officer strengthens the customer experience

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    The interpretation gap: Why good CX fails on accessibility

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    June 10, 2025 Client Story Healthcare

    Nearly 3.5X ROI Projected with CX-Led Approach to Unifying Agent Experience

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  • A woman virtually talking to someone via laptop
    June 8, 2025 Client Story Healthcare

    Robust email automation cuts AHT 10% for Blue Cross and Blue Shield of Minnesota

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  • A healthcare professional on the phone
    May 21, 2025 Client Story Healthcare

    Healthcare payer saves cost, streamlines certification of licensed associates

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  • The 5 Stevie Awards TTEC won in April 2025
    April 17, 2025 Blog

    TTEC Earns 5 Stevie® Awards for innovative AI-driven CX – redefining sales, service, and insights

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