June 24, 2024 Case Study Financial Services and Insurance Offshore delivery model earns 95%+ quality scores Knowledgebase upgrade, continual feedback and coaching elevate performance for a great customer journey at finance company
June 21, 2024 Case Study Communications AI-powered insights, expert training drive sales surge in 2 weeks TTEC’s unique Service to Sales methodology jumpstarts revenue and boosts CSAT
June 21, 2024 Case Study Healthcare High water mark for healthcare When all aspects of the contact center flow in sync at peak performance, that’s poetry in motion
June 21, 2024 Case Study High Tech Expert support and proactive solutions drive CX growth TTEC’s strategy, people, and tools boost efficiency and lower costs
June 21, 2024 Datasheet Travel and Hospitality Connected Travel: The road more traveled Setting the standard for customer experience excellence in connected travel
June 20, 2024 Strategy Guide Work-From-Home Customer Support Drives Customer Loyalty Be there for your customers
June 20, 2024 Video Meet RealSkill A learning approach from TTEC that gets smarter as your employees do
June 20, 2024 Strategy Guide Healthcare The promise of kinder healthcare CX is within reach. Here's how it looks An integrated ecosystem that puts patients at the center will improve outcomes and save costs
June 20, 2024 Case Study Media and Entertainment Proactive partnership levels up gaming brand's customer experience TTEC helps strike the right balance of expert support, proactive solutions, and workforce improvements
June 19, 2024 Case Study Communications Unwavering support in a fast-evolving industry For 25 years and counting, TTEC stands by telecommunications company at every step
June 19, 2024 Tips and Takeaways 7 pillars of an Impact Strategy commitment Learn how to craft a plan and align partners to foster sustainable positive change
June 18, 2024 Case Study Communications Fueling sales growth in a dynamic industry through collaboration For more than 20 years, TTEC has helped this telecommunications company grow