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Demos and Videos
Gaming
What's different about customer experience in gaming
Webinar / Event
Find true customer love with meaningful sales conversations
Customer Strategist Journal
What zombies taught me about CX's future potential
Payers
Payers reflect on an award-winning open enrollment season
How to approach voice channel optimization in a digital-first world
White Paper
Open enrollment triumphs light path to record-breaking results
Changing the CX game: TTEC celebrates 40 years of innovation around customers
Retail and eCommerce
Fun, fans, and customer focus disrupt luxury retail
4 signs your brand needs a partner to help level-up player experience
Sales team falling short? Ditch these old-school team building methods
Government and Public Sector
4 ways to create a winning customer journey for tolling and transportation
Providers
Teladoc Health Q&A: How one side of the CX coin shines the other
Retailers look to the future, and see opportunities
It’s time to embrace wage increases and efficiencies (your customers will thank you for it)
Blog
Not to belabor the point, but workforce matters for consumer-directed healthcare acquisition and retention strategy
Client Story
Robust CX strategy enables healthcare company to roadmap for growth