March 14, 2024 Strategy Guide 4 reasons why you should use the right CX partner Discover how to optimize your contact center operations with innovative collaboration
March 13, 2024 Case Study High Tech Expert B2B collections approach generates $5M in 90 days A humanized collections strategy delivered fast results
March 13, 2024 Case Study High Tech Generative AI answers transform associate productivity Let Me Know AI-enhanced system significantly reduced AHT and associate stress
March 13, 2024 Case Study Healthcare eNPS at healthcare contact center jumps 21% with interactive AI training bots Customized to client-specific call drivers, new curriculum, bots, and sandbox lift quality scores 4%
February 29, 2024 White Paper Financial Services and Insurance Insurance tailored to the 2024 consumer AI, data insight, and human intelligence ensure a future-proof experience
February 27, 2024 Blog Retail and eCommerce 3 benefits a great nearshore experience brings to retailers
February 26, 2024 Tips and Takeaways 4 ways to humanize B2B collections efforts Easy, empathetic interactions help customers without sacrificing results
February 7, 2024 Blog Hypergrowth and Startups 4 challenges facings startups in 2024 (and how investing in CX can help)
