Take a fresh look at part-time contact center workers
Listen to the podcastHear from CX leaders,
in their own words
You never know what you’ll learn about customer experience when the industry’s most impressive voices sit down with Elizabeth Glagowski of the Customer Strategist Journal.
You never know what you’ll learn about customer experience when the industry’s most impressive voices sit down with Elizabeth Glagowski of the Customer Strategist Journal.
Tune in for regular discussions and interviews with the brightest and best in CX to get your competitive edge.
Listen on: iTunes | SoundCloud
Recent episodes
-
-
May 9, 2023 Podcast Travel and Hospitality
Unexpected turbulence: Trust and anti-trust in the travel industry
Listen to the podcast -
April 18, 2023 Podcast Retail and eCommerce
Fight retail fraud with true customer understanding
Listen to the podcast -
March 1, 2023 Podcast Travel and Hospitality
Unexpected turbulence: How brand strength translates into customer loyalty in the travel sector
Listen to the podcast -
-
July 5, 2022 Podcast Healthcare Payers
Behind the CX curtain: Healthcare licensed agents
Listen to the podcast -
June 20, 2022 Podcast
Celebrating Juneteenth - A conversation about what the holiday means for business and employees
Listen to the podcast -
April 20, 2022 Podcast Retail and eCommerce
What it takes to create a winning retail experience
Listen to the podcast -
-
-
March 8, 2022 Podcast
Customer Strategist Journal roundtable: The Great Re-Engagement
Listen to the podcast -
February 4, 2022 Podcast Retail and eCommerce
Brick-and-mortar 2.0: What's next for retail stores
Listen to the podcast
Explore TTEC