Celebrating Juneteenth - A conversation about what the holiday means for business and employees
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Hear from CX leaders,
in their own words
You never know what you’ll learn about customer experience when the industry’s most impressive voices sit down with Elizabeth Glagowski of the Customer Strategist Journal.
You never know what you’ll learn about customer experience when the industry’s most impressive voices sit down with Elizabeth Glagowski of the Customer Strategist Journal.
Recent episodes
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What it takes to create a winning retail experience
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Drive employee retention with relational intelligence
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What we got right and wrong about virtual reality
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Customer Strategist Journal roundtable: The Great Re-Engagement
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Brick-and-mortar 2.0: What's next for retail stores
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CX 2021: A year in review
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CX New Year's resolutions: Innovate for 2022
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New study points to customers redefining brand loyalty
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CX BanterCast: Watch out for poor digital experiences
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From spreadsheets to AI: A look at the future (and past) of customer service
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CX BanterCast: where does customer experience go from here?
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