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The CX Pod

You probably think this podcast is about you, don't you? Well, you’re right. This is a customer experience podcast hosted by Elizabeth Glagowski of the Customer Strategist Journal.

Tune in for regular discussions and interviews with the brightest and best in CX to get your competitive edge.

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  3. Celebrating Juneteenth - A conversation about what the holiday means for business and employees
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Celebrating Juneteenth - A conversation about what the holiday means for business and employees

June 20, 2022
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Though it's been celebrated since the 1860s, Juneteenth became a U.S. federal holiday in 2021. The holiday commemorates the official end of slavery in the United States and has become a celebration of African-American culture and heritage.

In honor of the day, Liz Glagowski partnered with TTEC’s Leesha Bush on a LinkedIn Live event to discuss the holiday and what it means for employees and business. Here is an excerpt of their conversation with Mita Antoine and Nisa Hill, members of TTEC’s Champions of Color employee resource group.