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Seen & Heard at NRF

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  • A healthcare professional on a video call
    June 25, 2025 Case Study Healthcare

    Coaching efficacy rockets 94% with AI people empowerment platform

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  • Closeup of a woman's hand checking the price tag on a shirt in a store
    June 24, 2025 Blog Retail and eCommerce

    CX is retailers’ secret weapon in an uncertain economy

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  • Delivery driver on a motorcycle
    June 10, 2025 Case Study Retail and eCommerce

    Leading Food Delivery Service Expects $12M Annual Cost-Savings with Generative AI

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  • A woman virtually talking to someone via laptop
    June 8, 2025 Case Study Healthcare

    Robust email automation cuts AHT 10% for Blue Cross and Blue Shield of Minnesota

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  • Woman looking at a shoe in a shoe store
    June 4, 2025 Blog Retail and eCommerce

    Put CX in your cart: Why outsourcing is a smart buy for retailers

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  • A woman holding a big brown box/package in one hand and looking at her smartphone that's in the other hand
    April 17, 2025 Blog Retail and eCommerce

    Retail’s untapped CX advantage: Transform returns experiences

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  • Securing trust: Tackle digital payment fraud while elevating CX
    February 25, 2025 On-Demand Webinar

    Securing trust: Tackle digital payment fraud while elevating CX

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  • A woman looking or working on a dashboard
    February 18, 2025 Case Study Financial Services and Insurance

    Global brand optimizes digital channel to drive collections efficacy

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  • An old couple looking at the same phone
    February 11, 2025 Case Study Healthcare

    More sales experts = higher sales during open enrollment

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  • Trade show floor at National Retail Federation "Big Show" event Jan. 13, 2025 in New York City.
    January 16, 2025 Blog Retail and eCommerce

    At NRF, the future of retail runs on data and insights

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