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Seen & Heard at NRF

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  • A circus performer
    July 29, 2025 Case Study Media and Entertainment

    Cirque du Soleil offers ringside seat to superior CX with Work At Home model

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  • Woman sitting on a couch, pointing a remote at a television
    July 22, 2025 Blog Media and Entertainment

    Want to win the streaming wars? Start with CX

    Read the blog post
  • Two sailboats on a stormy sea
    July 10, 2025 Customer Strategist In Depth

    The economy’s uncertain – your CX strategy shouldn’t be

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  • Woman holding two packages in cardboard boxes
    July 10, 2025 Customer Strategist Industry Insights Retail and eCommerce

    Transforming returns hassle into a CX win

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  • A healthcare professional on a video call
    June 25, 2025 Case Study Healthcare

    Coaching efficacy rockets 94% with AI people empowerment platform

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  • Closeup of a woman's hand checking the price tag on a shirt in a store
    June 24, 2025 Blog Retail and eCommerce

    CX is retailers’ secret weapon in an uncertain economy

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  • Delivery driver on a motorcycle
    June 10, 2025 Case Study Retail and eCommerce

    Leading Food Delivery Service Expects $12M Annual Cost-Savings with Generative AI

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  • A woman virtually talking to someone via laptop
    June 8, 2025 Case Study Healthcare

    Robust email automation cuts AHT 10% for Blue Cross and Blue Shield of Minnesota

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  • Woman looking at a shoe in a shoe store
    June 4, 2025 Blog Retail and eCommerce

    Put CX in your cart: Why outsourcing is a smart buy for retailers

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  • A woman holding a big brown box/package in one hand and looking at her smartphone that's in the other hand
    April 17, 2025 Blog Retail and eCommerce

    Retail’s untapped CX advantage: Transform returns experiences

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  • Securing trust: Tackle digital payment fraud while elevating CX
    February 25, 2025 On-Demand Webinar

    Securing trust: Tackle digital payment fraud while elevating CX

    Watch the webinar
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