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Seen & Heard at NRF

More insights from TTEC

  • A woman with a curly hair talking to someone over the phone
    April 10, 2026 Client Story Travel and Hospitality

    Promises kept: Integrity reclaimed with customer callback widget

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  • A woman who seems to be happy working at her station
    April 9, 2026 Client Story High Tech

    AI prompt engineering transforms content velocity and impact

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  • Peers watching a game at home
    March 29, 2026 Client Story Media and Entertainment

    Sports entertainment changes the game with a lightning-fast launch

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  • A hand placing a dart onto a target
    March 26, 2026 Client Story Retail and eCommerce

    Rebuilding a stagnant pipeline with intent-led precision

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  • A young woman in a lounge focused on her phone
    March 25, 2026 Client Story Healthcare

    Payer achieves 465% ROI on AI training that fast-tracks frontline readiness

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  • A woman with a curly hair and glasses smiling while looking at her phone
    March 23, 2026 Client Story Media and Entertainment

    A winning playbook for fan support: AI, automation drive game-changing results

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  • A man standing in the center, leaning against a glass partition
    March 8, 2026 Client Story Communications

    Telecom embraces immersive role-play and coaching to boost efficiency, NPS

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  • Image of 3 people talking on a webinar with a black and pink theme for the CX Pod
    February 2, 2026 Podcast Financial Services and Insurance

    AI is calling. How do you answer?

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  • NRF panelists
    January 20, 2026 Blog Retail and eCommerce

    At NRF, the customer is still king – but now AI is the concierge

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  • Woman looking up and smiling against a blue sky background
    December 17, 2025 Blog Healthcare

    AI, automation in revenue cycle: Enhancing all healthcare touchpoints

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  • A woman on her phone outside the building
    November 26, 2025 Client Story Communications

    Telecom boosts NPS 23% with data-driven precision coaching

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