Skip to main content

Seen & Heard at NRF

More insights from TTEC

  • Group of people smiling and cheering in an office
    August 28, 2025 Blog

    Humanity First: Everyone belongs, every voice matters

    Read the blog post
  • A cashier accepting card payment
    August 11, 2025 Case Study Retail and eCommerce

    Fraud-fighting combination of AI + experts reduce chargebacks by 90%

    Read the case study
  • A circus performer
    July 29, 2025 Case Study Media and Entertainment

    Cirque du Soleil offers ringside seat to superior CX with Work At Home model

    Read the case study
  • Woman sitting on a couch, pointing a remote at a television
    July 22, 2025 Blog Media and Entertainment

    Want to win the streaming wars? Start with CX

    Read the blog post
  • Two sailboats on a stormy sea
    July 10, 2025 Customer Strategist In Depth

    The economy’s uncertain – your CX strategy shouldn’t be

    Read the article
  • Woman holding two packages in cardboard boxes
    July 10, 2025 Customer Strategist Industry Insights Retail and eCommerce

    Transforming returns hassle into a CX win

    Read the article
  • A healthcare professional on a video call
    June 25, 2025 Case Study Healthcare

    Coaching efficacy rockets 94% with AI people empowerment platform

    Read the case study
  • Closeup of a woman's hand checking the price tag on a shirt in a store
    June 24, 2025 Blog Retail and eCommerce

    CX is retailers’ secret weapon in an uncertain economy

    Read the blog post
  • Delivery driver on a motorcycle
    June 10, 2025 Case Study Retail and eCommerce

    Leading Food Delivery Service Expects $12M Annual Cost-Savings with Generative AI

    Read the case study
  • A woman virtually talking to someone via laptop
    June 8, 2025 Case Study Healthcare

    Robust email automation cuts AHT 10% for Blue Cross and Blue Shield of Minnesota

    Read the case study
  • Woman looking at a shoe in a shoe store
    June 4, 2025 Blog Retail and eCommerce

    Put CX in your cart: Why outsourcing is a smart buy for retailers

    Read the blog post
Search TTEC
LET'S GET STARTED