Digital CX Jump-start Calculator

*Total estimated costs for you are derived from the benefits calculated for your organization minus any estimated TTEC fees. Estimated savings are derived from potential reduction in contact center labor costs due to CX technology offsets. Please note, upon additional due diligence by TTEC, your results may vary and this estimate is in no way a contract for services.

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Knowing how many associates you have helps us customize the best mix of technology to meet your specific needs.

A lot goes into overall costs. Don't worry, just list your associate hourly wage and we’ll calculate the rest based on contact center industry benchmarks.

We recommend at least 10% customer support via messaging as a good starting point to enhance your digital channels as you embark on transformation.

Quiet please. Cost savings at work!

Our digital transformation consultants and technology experts are applying the perfect blend of digital tools to optimize your contact center operations, as easy as…

Messaging to provide concurrent customer support, boost productivity, and let associates respond to more customers than their phone-based counterparts.

Workforce Intelligence to gain real-time insights into what it’s like to be an associate and identify roadblocks and opportunities to increase productivity.

Desktop Automation to streamline workflows and reduce repetitive tasks, so your associates can focus on delivering seamless experiences.

Get your full custom report!*
We estimate cost benefits from all three digital capabilities. Download your personalized report to see your total estimated savings and learn how our Digital CX jump-start capabilities can help your contact center save costs, improve CX, and accelerate your digital transformation. *Total estimated costs for you are derived from the benefits calculated for your organization minus any estimated TTEC fees. Estimated savings are derived from potential reduction in contact center labor costs due to CX technology offsets. Please note, upon additional due diligence by TTEC, your results may vary based on a number of factors, and this estimate is in no way a contract for services nor does it constitute an offer to contract.

Digital CX Jump-start Calculator

Find out how much you can save while improving your CX