9197 South Peoria Street
Englewood, CO, U.S.A
Phone for general inquiries
Phone for services information
When backend systems don’t connect, it affects the front end. There’s no way to create a seamless customer experience if the technology employees use isn’t seamless as well. However, integrating different software programs can be a challenging, time-consuming process.
Our professional and managed services solutions enable businesses to leverage their existing investments in their own technology and integrate it with our software and support to deliver seamless experiences for employees and customers across every channel.
Professional services: Using an accelerated workshop method and integrated framework to determine initiatives, costs, and benefits, we collaborate with our clients to define goals, prerequisites, dependencies, risks and timelines for change. Determining cost savings and anticipating revenue growth, we work with our clients to develop a multi-year analysis to support budget requests.
Managed services: Managed Services can perform tasks ranging from simple product/break fix all the way up to a complete outsourcing of entire contact center operations. Features include:
Brands seeking to deliver amazing customer experiences need to maximize the full power of their technology. Yet managing the complexities of integrating disparate systems can be challenging. From architecture to deployment, our team brings the skills and experience to help brands get their technology running in perfect harmony.