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Client Story
Retail Banking
Bank fulfills OCC regulatory directive in record time
Retail and eCommerce
Scoring better resolution rates with a deep dive into the customer journey
Expert lead qualifying and nurturing generates $6.5M in pipeline revenue
Inside sales outsourcing nearly doubles outbound calls, jump-starts growth
Technology
A strategic solution to growing backlog saves company $3.5 million a year
Providers
Customer support helps slash wait times by 97% during open enrollment
Ready, set, launch: Emerging insurtech builds a brand-new support operation
Communication
Expert sales support boosts Net Promoter Score by 110%
Fintech
Fintech firm retains at-risk customers with proactive outreach and simplified experiences
Overcome growing pains and jump-start sales with a unified inside sales approach
Hypergrowth and Startups
Fintech disruptor raises the bar with a smarter customer experience
CX experts seamlessly maximize the customer experience for hypergrowth fitness brand