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Client Story
Providers
Healthcare Company Gets Post-Merger Contact Center Makeover
Retail and eCommerce
Personal Attention, No Building Needed
Government and Public Sector
Centralized Solution, Local Control.
Life Sciences
A Prescription for Simplicity
Communication
Leading Telecom Provider Scales for Continuous Innovation
Vodafone Revolutionizes Retail Service With Mindset Shift
Three Months. One Shiny New CRM. Zero Data Loss.
State Agency Removes Barriers to Customer Experience Excellence
Retail Brokerage
Millions of Reasons to Stay Connected with Customers
Handle Time Down 29% and Customer Satisfaction Up 36%
Insurance
An Innovative Partnership Increases Sales and Drives Customer Loyalty
Payers