×

blog

Why the Employee Matters to Customer Centricity

Stay Connected

Blog updates via Email

Your employees are the brand personified, and it’s critical that they have the skills to embody what you want your brand to represent. Lamont Exeter, Vice President, Learning & Performance, discusses how tools such as simulated learning and social learning can help develop employees and connect them to a company’s overall customer strategy and brand position.

  

SPOTLIGHT

NEWS & EVENTS
CONTACT US

9197 South Peoria Street
Englewood, CO, U.S.A
80112-5833

Phone for general inquiries

US: +1.800.835.3832
INT: +1.303.397.8100

Phone for services information

US: +1.877.206.8119
INT: +1.480.389.1436

 
Be the Change: Nurturing Growth Amidst Disruption
Winter edition of TTEC's executive journal tackles topics of transformation and disruption in the evolving world of customer experience and engagement
TTEC Introduces Top Five Customer Experience Tools for 2019
latest news
latest news