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AI-ENABLED SERVICES

AI plus human empathy makes everyone happy

Supercharge your customer experience with our unique combination of AI-enabled tools and human talent

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Adding AI to the CX mix

New AI-enabled technologies are improving the employee experience and the customer experience. From noise-canceling and translation tools to real-time training and generative AI-enhanced knowledge bases, understanding intents and solving problems has never been easier.

Translations &
Communications Enhancements

Communicating anywhere with anyone just got easier with our accent localization, noise reduction, translation, and grammar services.

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Associate
Augmentation

AI-enabled associates have super powers that increase productivity while freeing up time to build empathetic relationships with customers.

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Conversational and
Business Insight

With real-time insight based on conversational intelligence, why guess what your customers want when you can know?

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Knowledge
Enablement

Knowledge is power and our generative AI knowledge management services put that power at your fingertips.

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Learning & Development

Speed to proficiency accelerates with an AI-enabled curriculum and coaching.

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Data & AI Operations

Improve the speed and quality of data labeling and enrichment processes to achieve greater returns on your AI investments.

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AI Center
of Excellence

Tap into the latest thinking and use cases for AI in the customer experience.

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People power AI for speedier insurance claims processing

An insurtech deployed a hybrid tech/human data annotation strategy to improve the effectiveness and scalability of its AI.

$1M labor cost savings

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Real-time insight helps associates resolve customer questions

Intelligent automation served up real-time product info to associates to support customers with questions for a food service company.

98% drop in call transfers

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Is your customer experience AI-ready?

Benchmark against your peers with a free AI readiness assessment

 
 
 
Ready to put the power of AI to work?