-
Services
- Industries
-
Featured Solutions
- Adapt Now Improve your business performance in any economic environment with our rightshoring and automation approach.
- CXaaS End-to-end customer experience as a service platform combines strategy, analytics, technology, and operations.
- Flex EX Flexibility to leverage all workforce strategies to provide an optimized CXaaS delivery model.
- Work from Home Remote contact center solution merges quality and security of on-site with cost structure and flexibility of work-from-home.
- Proactive Solutions Reduce cost and improve CX with recommendations from your front-line employees.
- RealPlay™ AI-powered Training Our award-winning training bots help improve onboarding, speed-to-proficiency, and contact center KPIs.
- Sales Excellence Accelerator Elevate your sales team through sales outsourcing, including a customized growth services playbook.
- TTEC Agility Plug-and-play AI-enabled contact center model for organizations of any size to ramp easily and get results quickly
- Tech Support as a Service The end to technical difficulties. Deliver expert, empathetic tech support customers crave.
- Voice Channel Assessment Get voice and digital working in harmony and gain operational and CX optimization with our Voice Channel Assessment.
- Resources
- Company
- contact us
×
To subscribe to the Customer Strategist Journal, please fill out this form.
About Us
The Customer Strategist aims to provide executives with insight they can use to build more profitable customer relationships. The journal facilitates learning and action by presenting progressive thought leadership, consulting methodologies, and in-depth research on customer issues. Readers can harness the information to create a long-term, competitive advantage.
Contact Us

Elizabeth Glagowski, Editor-in-Chief
elizabeth.glagowski@1to1.com
475.619.3775
@CustStratEditor
linkedin.com/in/eglagowski
Stay up to date with the most current
news and trends in Customer Strategy.