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Client Story
Retail and eCommerce
Intelligent automation reduces call transfers by 98%
Skilled tech support slashes hold times by 93%
Technology
Expert support and proactive solutions drive CX growth
The right blend of tech support and CX enables better, faster resolutions
Proactive partnership boosts CSAT at fast-growing startup
Gaming
TTEC helps strike the right balance of expert support, proactive solutions, and workforce improvements
Communication
For more than 20 years, TTEC has helped this telecommunications company grow
Government and Public Sector
Health benefits exchange hits staffing sweet spot
$4.9 million annual savings unearthed for computer goods giant
Unwavering support in a fast-evolving industry
TTEC helped fitness brand realize the benefits of outsourcing
The right work-from-home strategy cuts associate attrition by 63%