You probably think this podcast is about you, don't you? Well, you’re right. This is a customer experience podcast hosted by Elizabeth Glagowski of the Customer Strategist Journal.
Tune in for regular discussions and interviews with the brightest and best in CX to get your competitive edge.
About The CX Pod
Editor-in-Chief, Customer Strategist Journal
Liz Glagowski is the Editor-in-Chief of the Customer Strategist Journal, the go-to resource for customer-focused executives. She has been immersed in the CX discipline for nearly 20 years, covering the industry for 1to1 Media, Peppers & Rogers Group, and now TTEC. She is also an adjunct instructor of journalism at Southern Connecticut State University, with a focus on digital.