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Client Story
TTEC helped fitness brand realize the benefits of outsourcing
The right work-from-home strategy cuts associate attrition by 63%
Retail Banking
Fortune 100 firm adopts culture of compliance with customer support ramp-up
Payers
Wellness company conquers seasonal surge, cuts backlog with TTEC
Insurance
People power AI for speedier insurance claims processing
Retail and eCommerce
Back-office streamlining speeds up retailer’s hiring process
Annotation reduces process time from 7 minutes to 1
98% model accuracy through annotation
Government and Public Sector
Surge support: A public sector contact center goes live fast when disaster strikes
Gaming
Outsourced customer support helps gaming company take control of volume surge
Travel and Hospitality
Online travel platform helps more customers faster with 36% jump in productivity
Sports betting firm moves fast, wins big with skilled outsourced customer support