The Future of Patient Experience
Exceeding patient expectations start with exceptional EX
In this webinar hosted by CCW Digital, our panel of patient experience (PX) advocates from Baptist Memorial, TractManager, and TTEC discussed ever-evolving patient expectations, digital trends in the healthcare market since COVID-19, and the impact of employee experience (EX) on PX.
Chief Learning Officer, Baptist Memorial Health Care Corporation
Dr. Mark Kestner
Chief Medical Officer, TractManager
VP, TTEC (moderator)