Exceeding patient expectations start with exceptional EX

In this webinar hosted by CCW Digital, our panel of patient experience (PX) advocates from Baptist Memorial, TractManager, and TTEC discussed ever-evolving patient expectations, digital trends in the healthcare market since COVID-19, and the impact of employee experience (EX) on PX.


Stephanie Clark

Chief Learning Officer, Baptist Memorial Health Care Corporation

Dr. Mark Kestner

Chief Medical Officer, TractManager

Karen Andrews

VP, TTEC (moderator)


Watch On-Demand