Resources

Five Steps Toward a Sound Data Segmentation Strategy

Helping a Technology Company Increase Revenue by $174 million

The Secret to Customer Retention: Exceptional Customer Service

ROI Revealed for Customer Experience Strategy

Three Big Data Requisites for Making Data-Driven Decisions

Balancing the Budget with Customer Demands

Four Steps to Accelerate Revenue Performance

Algorithms Empower Consumers

Social Media Company Uses Data to Accelerate Sales

Leveraging Big Data to Drive Sales Performance

Lead Generation: Thirteen Facts for Finding the Right Channel Mix

Helping a Communication Leader Up Sales and Boost Net Promoter Score™

Five Keys to Set the Stage for New Customer Acquisition

A Wireless Provider Proves that a Multichannel Mix is the Right Mix

Celebrating Our Clients’ Successes

Are Mothers the All-Powerful Customers?