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Blog
Five Steps Toward a Sound Data Segmentation Strategy
Technology
Helping a Technology Company Increase Revenue by $174 million
The Secret to Customer Retention: Exceptional Customer Service
Fintech
ROI Revealed for Customer Experience Strategy
Three Big Data Requisites for Making Data-Driven Decisions
Balancing the Budget with Customer Demands
Four Steps to Accelerate Revenue Performance
Customer Strategist Journal
Algorithms Empower Consumers
Media
Social Media Company Uses Data to Accelerate Sales
Leveraging Big Data to Drive Sales Performance
Lead Generation: Thirteen Facts for Finding the Right Channel Mix
Communication
Helping a Communication Leader Up Sales and Boost Net Promoter Score™
Five Keys to Set the Stage for New Customer Acquisition
A Wireless Provider Proves that a Multichannel Mix is the Right Mix
Celebrating Our Clients’ Successes
Are Mothers the All-Powerful Customers?