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Customer Strategist Journal
Four Traits of Customer-Centric Leaders
Client Story
Providers
Healthcare Brand Combines Strategy and Technology for Always On, Personalized Interactions
Media
Small Business, Meet Global Social Media Marketing
Small- and Medium-Sized Business
Wireless Sales See 45% Lift, to the Tune of $1.5 Billion
Media Disruption Leads to Customer Satisfaction, Sales Improvement
Technology
From “Poor Lead Quality” to 221% Growth
Communication
Four Weeks, Three New Sales Channels
Automotive
Automobile Marketing with No Blind Spots
56 companies, 19 countries = Millions in Travel Savings
World: Americas
Not Winning Business? Try Winning Hearts.
Driving Lease Loyalty
Insurance Customer Playbook: Personalization Prevails
Retail and eCommerce
Chegg Taps Into the Minds of Young Consumers
Blog
Marrying Predictive Analytics with Sales for Greater ROI
Insurance
Personalization Drives Customer Acquisition and Retention for Insurers
A Snapshot View of What Keeps Marketers Awake At Night