×
 
White Paper

The Case for a Contact Center Carve-Out

Transforming the Contact Center into a Customer Experience Center

 

Digital transformation around the customer is a strategic challenge. It needs a strategic solution.

Brands looking to keep up with technological and customer innovations are increasingly looking to carve-out their internal contact center operations with the help of a long-term strategic partner. Business moves too quickly to try to take it all on yourself.

Download this white paper to learn:

  • The benefits of a carve-out
  • Why carve-outs are a better option than traditional outsource vendor contracts
  • Types of carve-outs that work best for customer operations
  • Case study of a health insurer’s carve-out
  • How to get started with a contact center carve-out
 

Get the White Paper

Learn the benefits of a carve-out and how to transform the Contact Center into a Customer Experience Center

 
 

SPOTLIGHT

NEWS & EVENTS
CONTACT US

9197 South Peoria Street
Englewood, CO, U.S.A
80112-5833

Phone for general inquiries

US: +1.800.835.3832
INT: +1.303.397.8100

Phone for services information

US: +1.877.206.8119
INT: +1.480.389.1436

 
Are Your Customer Interactions Truly Authentic or Just Artificial?
Latest executive journal from TTEC explores the difference between artificial and authentic intelligence in CX
TTEC Announces First Quarter 2018 Financial Results
latest news
latest news