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New Zealand

 

Our customer experience centre in New Zealand is based in Auckland. The city is headquarters to a number of the country’s leading communication, media, financial services, government, and healthcare insurance providers. In addition, it boasts the largest and most populous urban area in New Zealand, and is home to approximately one-third of the country’s population. Altogether, Auckland’s inhabitants represent 175 different ethnic groups, making it one of the most ethnically diverse cities in all of New Zealand.

Our facility in Auckland has decades of experience helping our clients create lasting and profitable relationships with their customers. The centre began operations in 1996, and is both an onshore option for companies headquartered in New Zealand, and a nearshore option for Australian companies. The centre calls upon the region’s diverse industry and cultural background to help its clients exceed their greatest – and most complex – customer experience goals. The centre’s highly professional and well-trained staff specialises in inbound customer service and sales, outbound customer acquisition, retention and loyalty, technology support, and back-office processing.

 
 
 

New Zealand Contact Information

Auckland, New Zealand
Level 2, 16 Normanby Road, Mt. Eden
Auckland 1024
Phone: +64 9 539 4101
Email: AsiaPacific@ttec.com

 

 

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SPOTLIGHT

NEWS & EVENTS

TTEC named Best Training and Development Program winner in the 2019 Customer Contact Week Excellence Awards

The CCW Excellence Awards are Australia's largest awards of their kind and recognise the outstanding contributions of individuals and organisations in the pursuit of contact centre excellence.Learn more

TTEC named Service Excellence Company of the Year in Asia CEO Awards

TTEC wins Service Excellence Company of the Year and earns further finalist recognition at prestigious awardsLearn more

CONTACT US

9197 South Peoria Street
Englewood, CO, U.S.A
80112-5833

Phone for general inquiries

US: +1.800.835.3832
INT: +1.303.397.8100

Phone for services information

US: +1.877.206.8119
INT: +1.480.389.1436

 
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