About our Company






Our teams work with more Australia and New Zealand brands than any other customer experience provider, managing over 2 million customer interactions weekly.

TTEC is forging the path where digital experience, blended with employee experience, crafts the most superior and economical CX model for our clients. We’re here to support, build, and operate roadmaps for aspiring CX brands. Our end-to-end capability is producing 30-55% reduction in total cost of ownership and up to 66% in growth conversion rates across our client’s care & growth CX departments.

Currently, our regional headquarters is located in Sydney, where a population of over 4.9 million with strong customer service and technical acumen thrives. The area is also home to numerous educational opportunities and several of the country’s largest and best universities. There is a strong mix of both local and foreign students offering diversity and widening the range of candidate capabilities.

TTEC, formerly TeleTech, has been a steady presence in Australia since 1996.


Australia Contact Information

TTEC International Pty Ltd
ABN 46 061 711 804
Level 10, 20 Martin Place,
Sydney NSW, Australia 2000

+61 (0)2 9021 9520
ext. 0219520




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