Everything You Need to Know About Moving to the Cloud
Learn How Cloud Technology Can Help Companies Succeed as Customer Expectations Continue to Rise
Before companies make the leap to the cloud, it's important that they take the time to truly understand everything that the latest technologies have to offer. This month,
The September issue includes:
- A look at how cloud-based innovations are driving better customer experiences.
- An overview of the true differences between cloud and premise-based contact centers.
- A story about how an on-premise/cloud hybrid solution helped the world's largest pizza chain achieve a 10 percent sales increase.
- A discussion between technology experts about the benefits of mature contact center technologies.
- A review of how cloud technology is helping retailers connect disparate databases and deliver seamless customer service.
- An infographic that illustrates the projected growth of cloud computing.
The Dialogue eNewsletter is published 12 times a year and has been designed to inspire customer experience excellence. Each issue contains the best customer-centric thought leadership and in-depth research articles. Click here to subscribe.