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Customer Strategist Journal
Retail Banking
Five Steps to Big Data Dominance in Banking
Technology
10 Big Data Trends to Get Ahead of Now
Communication
Six Secrets to Big Data Success
Three Common Data Concerns Facing the C-Suite
Media
Leveraging Data to Boost Fan Retention
Beyond Big Data: Analytics in Unexpected Places
Travel and Hospitality
Robust Data Analytics Center Helps AAA Drive Relevance
Insurance
Data Livens Up Financial Relationships at Old Mutual
Keeping Promises Helps Aflac Build Lasting Customer Trust
Life Sciences
Great Drugs Are Not Good Enough
Blog
Five Steps for Understanding Your Revenue State
Applying the Freemium Business Model in Telecommunications
Social Customer Service: 14 Big Brands Tested and Exposed
Vacations and Customer-Centric Solutions: Is the All-Inclusive Deal Worth It?
Getting Behind the Wheel of Innovation
Innovate Beyond Cool to Sustain Growth