Welcome to the CX Pod Europe from TTEC – your essential customer experience podcast providing thought leadership and executive insight on the latest customer and industry issues.
Tune in to this podcast, hosted by Neil Russell-Smith, for regular discussions and interviews with the brightest and best in CX. Listen, learn and gain your competitive edge.
Hear from Nick Viles, Digital Strategist at TTEC as he discusses B2B Sales Transformation and how today’s organisations can achieve growth and enhance customer experience. Nick also provides insight into some change management strategies that help improve sales performance.