Welcome to the CX Pod Europe from TTEC – your essential customer experience podcast providing thought leadership and executive insight on the latest customer and industry issues.
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Auto Brands Need to Educate potential EV Customers and Future-proof their CX
August 10, 2021The automotive sector is undergoing change at a pace that is faster than the industry has ever seen. The UK government has announced that the sector must go fully electric from 2030. This means that there is a very strong focus on 100% electric vehicles – EV’s. Join our guest Tanya Sinclair, Policy Director UK & Ireland at ChargePoint on this month’s podcast and discover her views, plus how an education process needs to take place!
Host: Mark Hillary – CX Analyst & Author.
Invitees: Tanya Sinclair, Policy Director UK & Ireland at ChargePoint.
Production/ Sound Engineer: Alex Diaz - th3cult.co.uk
Want more thought leadership and executive insight on the latest customer and CX industry issues? Check out all other CX Pod Europe podcasts here: www.ttec.com/emea/cxpod.