Awards
European Contact Centre & Customer Service Awards: Gold for Best Multilingual Customer Service, TTEC Poland
European Contact Centre & Customer Service Awards: Bronze for Great Place to Work (Large)
European Contact Centre & Customer Service Awards: Bronze for Best Approach to Diversity and Inclusion
European Customer Experience Awards 2022
Silver Award Winner at the European Customer Experience Awards 2022, in the Employee Experience in the Crisis category.
The Customer Centricity World Series Awards
TTEC EMEA Win 2 Customer Centricity Awards as they are recognised for Best Employee Engagement and Best Contact Centre at the World Series 2021
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2021 Global Sourcing Association (GSA) UK Awards
TTEC in EMEA win 3 top awards as they are recognised as Employer of the Year, Business Services Project of the Year and Excellence in Partnership/Collaboration with Volkswagen Group UK at the “2021 Global Sourcing Association (GSA) UK Awards”
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European Contact Centre and Customer Service Awards
TTEC EMEA Named Best New Contact Centre by the European Contact Centre and Customer Service Awards (ECCCSA)
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2021 Global CCA Excellence Awards
Iain Banks, Group Vice President EMEA wins Director of the Year Award at the “2021 Global CCA Excellence Awards”
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Crown Commercial Services G-Cloud 12
TTEC EMEA Awarded Approved Supplier Status to the Crown Commercial Services G-Cloud 12 Framework.
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European Customer Centricity Awards
TTEC was named "Best Contact Centre" and "Best Employee Empowerment" by the European Customer Centricity Awards
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European Customer Centricity Awards
TTEC in EMEA was also highly commended for its "Business Change/Transformation" for its Culture CX employee engagement initiative
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UK National Contact Centre Awards
TTEC won the Most Effective Employee Engagement Programme Award at the 2020 UK National Contact Centre Awards. TTEC was also a finalist for two other categories. The virtual awards ceremony took place on 21 September.
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European Customer Centricity Awards
TTEC was announced as a Finalist for the European Customer Centricity Awards. The virtual awards ceremony took place on 22 September.
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TTEC win 2 top awards as they are named “Outsourced Contact Centre of the Year” and “Best Pan-European Contact Centre of the Year” silver award at the 2019 European Contact Centre & Customer Service Awards (ECCCSAs)
TTEC was also named a finalist for “Best Employer – Great Places to work”.
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TTEC’s BPO Team named runner up “Team of the Year” at the 2019 Global CCA Excellence Awards
Company named runner up for Team of the Year at the 2019 CCA Excellence Awards
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TTEC Belfast wins another industry award and named one of the UK’s Best Large Contact Centres at the UK CCF Awards
Company received a bronze award from the UK CCF Awards
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TTEC named a finalist at 2019 CCA Excellence Awards
Company recognised as a finalist at the the CCA Excellence Awards
TTEC Europe Wins Business Improvement Strategy Award at the 2019 Contact Centre Network Northern Ireland (CCNNI) Awards
Company also named finalist for People Engagement
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TTEC Named a finalist at 2019 UK Contact Centre Awards
Company takes home recognition as a finalist at the 2019 UK Contact Centre Awards
Customer Experience Leader TTEC named a finalist by Global Sourcing Association (UK)
TTEC was recognised by the Global Souring Association (UK) as an award finalist in 2019.
TTEC Wins Six Stevie® Awards, recognised for Customer Experience Excellence in Multiple Categories
Company takes home recognition for solutions including consulting, technology, care and growth services
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CRM Magazine Names 2019 Customer Service Leaders
TTEC has been named a 2019 CRM Service Leader for Contact Center Outsourcing.
CX Leader TTEC Named as a 2019 Training Outsourcing Watchlist Company
TTEC was named to Training Industry, Inc.'s 2019 "Training Outsourcing Companies Watch List” for the third year in a row.
TTEC wins 2019 LearningElite Silver Award
TTEC was recognised by Chief Learning Officer with a LearningElite Silver Award.
TTEC named Best Training and Development Program winner in the 2019 Customer Contact Week Excellence Awards
TTEC was named Best Training and Development Program in the 2019 Customer Contact Week Excellence Awards held on the Gold Coast.
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TTEC Named a Top 100 Company to Watch for Remote Jobs in 2019
Company marks fifth year in the Top 10 of the annual list which recognizes companies for hiring remote workers
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TTEC Wins Best pan-European Contact Center award at the European Contact Center & Customer Service Awards (ECCCSA) 2018
CX transformation leader recognised for European program success in Best pan-European Contact Center
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CX Leader TTEC Wins UK Top Employer of the Year Award for the Company’s EMEA Team at the Global Sourcing Association (GSA) UK Awards 2018
Recognition of delivering optimum performance through continuous improvement in people practice
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TTEC in EMEA highly commended for two UK 2018 CCF Awards
CX leader recognised for UK program success in Employee Engagement Strategy of the Year and Outsourcing Partnership of the Year
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TTEC Wins Brandon Hall Group Silver Award for Best Unique or Innovative Learning Program
Company recognised alongside learning management system partner, Litmos, for innovations in its leadership career development program
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Customer Experience Leader TTEC recognised by Global Sourcing Association (UK) for Best Nearshore Team
Company also honored as Top Performer in Strategic Sourcing
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Best People and Culture to Drive CX Award Goes to TTEC
Company recognised as leader in employees and culture to drive customer experience in the Asia Pacific region
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TTEC takes second place for the Best Measurement in Customer Experience – Insight category at the International CX Awards 2018
TTEC was recognised as a finalist for Best in Measurement in Customer Experience - Insight category
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CX Leader TTEC Named as a 2018 Training Outsourcing Watchlist Company
TTEC was named to Training Industry, Inc.'s 2018 "Training Outsourcing Companies Watch List” for the second year in a row.
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TTEC Named to IAOP Global Outsourcing 100 List of World's Best Service Providers
TTEC has recently been named to the IAOP 2018 Global Outsourcing List of World's Best Service Providers. The Global Outsourcing 100, now in its twelfth year, recognizes the world's best outsourcing service providers.
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CX Leader TTEC Wins Nine Stevie® Awards for Customer Experience Excellence
TTEC earned a total of nine Stevie® awards during the 12th annual Stevie Awards for Sales and Customer Service program, including Gold Stevies for Contact Center or Customer Service Outsourcing Provider of the Year and Customer Service or Call Center Consulting Practice of the Year.
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CX Innovator TTEC Selected as Finalist for Best of Enterprise Connect 2018
HumanifyTM Digital Worker Factory selected as a finalist for the Best of Enterprise Connect 2018.
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Customer Experience Innovator TTEC Named a Top 100 Company to Watch for Remote Jobs in 2018
TTEC named to FlexJobs' annual list of the Top 100 Companies to Watch for Remote Jobs in 2018, ranking high on the list for the fourth consecutive year.
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